EPIC PB/PB CLAIMS SOLUTIONS ANALYST - MAINTENANCE

OCHIN•Willoughby, OH

1d•$85,697 - $137,116•Remote

About The Position

The Epic Solutions Analyst PB/ PB Claims Maintenance supports OCHIN’s mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals.

Requirements

Must have certification/proficiency in one of the following: Epic Resolute PB or PB Claims, certification or proficiency in both is highly desired.
The ideal candidate will have at least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic PB module build.
Strong communication skills – able to communicate with both application and technical team members, as well as end users.
Consistently acts with integrity and accountability.
Process and detail-oriented, with a strong focus on data-driven decision making.
Proactive, self-motivated, and solution oriented.
Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and setting you up for success.
Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.
This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Nice To Haves

certification or proficiency in both Epic Resolute PB and PB Claims is highly desired.

Responsibilities

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
Collaborate across departments to support project implementations and address member maintenance issues.
Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
Skill development and competency growth in technical design, analysis, and system enhancements.
Other duties as assigned.