Remote Application Analyst (Document Accessibility and Alternate Format)

Crawford Technologies,
$43,000 - $50,000Remote

About The Position

Crawford Technologies is seeking a motivated and detail-oriented Accessibility Application Analyst to join their Accessibility Center of Excellence (ACE) Services team. This role is ideal for individuals early in their careers who enjoy problem-solving, learning new techniques, and working with software and document accessibility standards. It is a hands-on, fully trainable position that requires independent work within a supportive team environment. Strong communication skills, curiosity, and a willingness to ask questions are crucial for developing expertise in accessibility applications, formatting standards, and production workflows.

Requirements

  • Previous programming experience required.
  • Python – Required
  • Knowledge of alternate format industry standards required.
  • Candidates must demonstrate the ability to work independently with minimal direction, managing their own workload and priorities effectively.
  • Strong critical thinking skills are essential.
  • Self-awareness is equally important.
  • Minimum of 2+ years of experience in a technical field.

Nice To Haves

  • Development background – Strongly preferred
  • Backend development experience – Strongly preferred
  • Rexx – Not required, but highly desirable and considered a strong differentiator
  • Eclipse framework experience – Not required and not a disqualifier, but a welcome addition
  • Print stream knowledge preferred.
  • Professional services background is highly desirable.
  • Proficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an asset.
  • Preferred Bachelor's degree in software development or certifications and proven applicable experience.

Responsibilities

  • Apply alternate format rules, industry standards, and Crawford Technologies guidelines.
  • Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements.
  • Configure and manage proprietary software, including ICF/INI files and processing logic.
  • Build, test, and maintain automated applications used to create accessible customer documents.
  • Assist with document accessibility assessments and generate assessment reports.
  • Work with configuration files, proprietary tools, and version control systems across test and production environments.
  • Participate in requirements gathering, estimating timelines, and documenting application updates.
  • Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets.
  • Communicate requirement changes to the Project Manager.
  • Provide training to team members and support occasional client training sessions.
  • Continuously learn new tools, programming concepts, and accessibility best practices.

Benefits

  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Long Term Disability
  • Group and Voluntary Life
  • Sick Time Pay
  • Vacation Pay
  • Holiday Pay
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