Application Analyst/Trainer I - Access Team

Singing River Health System•Pascagoula, MS

1d•Onsite

About The Position

The Application Analyst I achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst I conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst I is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

Requirements

High school diploma or equivalent required.
Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.
Current certification in Epic applications required in the first 90 days of employment.
Must maintain Epic certification(s) including the completion of required training to maintain certification.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
A minimum of one (1) year experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings.
Must have knowledge of applicable operations for which the position requires.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently.
Must demonstrate an understanding of workflows in order to design and execute software solutions that solve business or clinical problems.
Must have basic to intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).

Nice To Haves

Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred.
Assisted with project management or project execution experience on small projects preferred.

Responsibilities

Achieves knowledge of each appropriate application and serves as a bridge between vendors, end users and team members.
Conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs.
Assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed.
Serves as a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.