Application Analyst III-Business, Epic PB - Business Applications/Information Solutions
About The Position
The Application Analyst III, Epic PB, Business Applications, reports to the Leader of the Business Delivery team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Applications Analyst III, Epic PB, Business Applications, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users. Takes a lead role in projects; participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.
Requirements
- A bachelor’s degree and five years directly related experience; or a high school diploma and eight years directly related experience or a Masters’ degree and 3 years directly related experience required.
- Must possess strong interpersonal, project management, analytical and communication skills.
- Bachelor's Degree or equivalent, and 2 years of experience.
Nice To Haves
- Application specific certifications
Responsibilities
- Provides expertise in evaluating and resolving complex technical issues.
- Demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services.
- Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change.
- Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users.
- Takes a lead role in projects.
- Participates in team and project meetings.
- Provides input on intelligent solutions to improve efficiency.
- Coaches and transfers knowledge to peers and staff.
- Maintains high professional standards.
- Exhibits excellent customer service skills while performing assigned tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
