Systems - Application Analyst II - #612
About The Position
As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. We are seeking an Application Analyst who enjoys solving complex problems, supporting banking applications, and collaborating across teams. This role is ideal for an analytical professional who can balance product design, production support, quality assurance, and customer focused problem solving in a fast-paced financial technology environment.
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum 3 to 4 years of systems support or design experience in a banking or financial services environment
- Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures
- Strong verbal and written communication skills
- Solid analytical skills and strong attention to detail
- Ability to prioritize and manage multiple tasks
- Self starter with the ability to work across teams and organizational levels
- Strong organizational skills
- Knowledge of programming concepts
- Knowledge of relational database concepts
Responsibilities
- Perform research, analysis, and testing on issues submitted through the COCC Issue Tracking System and provide day to day production support
- Design COCC products and interfaces and develop and maintain expertise within assigned application areas
- Create product functionality based on customer, vendor, and industry input
- Prepare bug fix documentation and functional specifications
- Participate in product management activities, product planning and design meetings
- Analyze client problems related to design flaws and recommend solutions
- Deliver training on application changes and enhancements as needed
- Support off hours production issues when required
- Develop test plans; test and review products and documentation
- Assist with release notes and system documentation
Benefits
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- Tuition reimbursement
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
