Application Analyst I - Willow Ambulatory

BMC Software•Boston, MA
•$64,500 - $90,500

About The Position

The Applications Analyst I is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst I role is to perform functions to implement and support Epic Willow Ambulatory. Functions may range from configuration, testing, installing, training, and troubleshooting various aspects of application systems. The Applications Analyst I must develop and maintain credibility and effective working relations with customer management and IT personnel in a way that demonstrates an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires a motivated individual who seeks opportunities to apply technology to improving business processes within strategic system goals.

Requirements

  • Associate's degree in Computer Science, Information Management or related field (or equivalent combination of formal education and experience).
  • Strong written communication skills, including technical writing.
  • Strong verbal communication skills while interacting with team members, other members within the IT department, and end users.
  • Strong analytical and conceptual skills.
  • Ability to diagnose and solve problems often spanning multiple environments in a business area.
  • Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
  • Proficiency in Microsoft Office products.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Implement and support Epic Willow Ambulatory.
  • Perform configuration, testing, installing, training, and troubleshooting of application systems.
  • Develop and maintain credibility and effective working relations with customer management and IT personnel.
  • Demonstrate an understanding of business problems, IT strategies, issues, and priorities.
  • Apply technology to improve business processes within strategic system goals.

Benefits

  • medical
  • dental
  • vision
  • pharmacy
  • discretionary annual bonuses
  • merit increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • paid time off
  • career advancement opportunities
  • resources to support employee and family well-being
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