Application Analyst I
About The Position
Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
Requirements
- Bachelor’s degree and at least 3 years of applications support experience or equivalent combination of education and experience.
- 1+ years’ experience with Oracle POS and related Oracle ERP applications.
- Excellent communication (Written & Verbal) and interpersonal skills.
- Demonstrated analytical and problem-solving skills.
- Strong attention to detail.
- Proactive attitude.
- Willingness to learn.
- Ability to maintain a seated or standing position for extended durations.
- Capability to lift 15 pounds periodically.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related tasks.
Responsibilities
- Oversee Oracle ERP applications like XStore, SIOCS and CE.
- Provide assistance when needed to ensure that the systems and system processes needed for the business are monitored, maintained, and running smoothly.
- Act as a technical point of contact to fix application and systems issues - usually on an immediate basis.
- Support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems.
- Act as a bridge between business stakeholders and technical teams, ensuring that Xstore solutions meet business needs and align with organizational goals.
- Provide functional, and technical support, troubleshooting, and guidance to end users.
- Troubleshoot and resolve system-related issues in a timely manner.
- Create and maintain training and process materials/documentation.
- Create functional documents such as training instructions for end users.
- Assist with training end users on software systems.
- Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress.
- Provide business applications and technical assistance when applications are being designed, developed and tested.
- Participate in all phases of Software Development Life Cycle (SDLC).
Benefits
- 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
- Healthcare plans to support your needs
- Virtual doctor visits
- Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
- 15% Associate Discount
- Dave Ramsey’s SmartDollar Program
- Associate Assistance Program
- RK Cares Associate Hardship Program
- 24/7 Chaplaincy Services
- Company paid YMCA Family Membership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
