Application Analyst I
About The Position
Reporting to the Inpatient Clinical or Ambulatory Manager, this individual will handle analysis, design, system configuration, and testing tasks at a low level of complexity. This individual will serve as a liaison and resource to end-user departments in evaluating needs/requirements and recommends appropriate solutions pertaining to clinical information systems. Excellent customer service skills, along with highly effective written/verbal communication and interpersonal skills are essential. Responsibilities include analysis, design, application configuration, development, communication testing, and implementation. The Applications Analyst I works independently and relies on experience and judgment to plan and accomplish tasks. Days and hours worked may be variable.
Requirements
- A Bachelor of Science Degree in Management Information Systems, Computer Science, Clinical Informatics, Nursing or Allied Health, or related field OR equivalent combination of education and experience.
- 0 to 3 years operational experience in a clinical or healthcare business operations setting or a year of computer courses.
- General understanding of the work flows in clinical or healthcare business operations.
- Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.
Nice To Haves
- EPIC certification in the module(s) being represented
- Experience in EMR Installations
Responsibilities
- Participates in the development and design of the application(s) for which there is an in-depth knowledge required of the assigned system
- Demonstrates basic knowledge of computer systems, applications and interfaces
- Exhibits ability to gather the appropriate data and devise and design low complexity systems solutions
- Demonstrates ability to devise simple to moderately complex benchmarking metrics to assess system performance
- Demonstrates attention to detail in data gathering, specifications development and documentation and recording
- Communicates effectively with users, colleagues, and developers
- Demonstrates basic degree of analytical skills
- Works under direct supervision in support of team initiatives
- Completes current process analysis and data flow mapping using standard tools to effectively document and communicate findings
- Ability to incorporate policies, procedures and specific clinical practice and/or business processing needs
- Completes approved system changes as specified and in a timely manner
- Performs system troubleshooting in a systematic manner and solves problems within the scope of his/her control in a timely manner
- Highly effective written and verbal communications and interpersonal skills to establish working relationships and education
- Strong organizational skills in managing multiple priorities
- Uses critical thinking skills regarding use of the clinical / business operations software applications
- Demonstrates understanding of the departmental and organizational technology strategies and objectives
- Develops project plans or task lists and reviews with project team regularly to manage timeline
- Follows best practice system/database design principles when developing applications or making changes
- Demonstrates expertise in technical design techniques for related software applications
- Proficiency in Microsoft Office applications - Excel, Word, PowerPoint, Outlook with proficiency in Microsoft Visio
- Demonstrates initiative, creativity, and flexibility in problem resolution
- Exercise good judgment
- Demonstrates commitment to excellent customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
