Application Analyst - Epic Ambulatory Associate

VCU Health•Richmond, VA

2d•Hybrid

About The Position

Position is primarily remote, with periodic onsite work required based on operational needs. Must be located within a reasonable commuting distance of Richmond, Virginia. The Applications Analyst-Associate manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources. Essential Job Statements Provides solutions to a variety of basic technical problems requiring analysis of multiple factors. Responsible for analyzing, implementing, modifying, and installing low-complex system build in different operational environments. Learns operational and technical workflows. Creates technical specifications, testing plans, and other documentation as defined. Collecting technical specifications, testing plans, and other documentation as defined. Assists with testing and supporting system upgrades and improvements. Understands and performs basic impact analysis functions and remediation. Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows basic correction steps. Adheres to system standards and best practices. Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system. Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs. Patient Population Not applicable to this position.

Requirements

Associate degree in related field or equivalent combination of related education and experience Combination of education and experience may be considered in lieu of a degree.
2 years of related experience in electronic health record suite or health care experience.
Basic knowledge of system development life cycle application development experience.
Basic knowledge and utilization of application technical standards, principles, theories, concepts, and techniques.
Basic knowledge of application build, change management, testing, and application development procedures.
Flexibility/ adaptability in collaboration, problem solving, and organizational skills.
Project planning, change management, and time management skills.
Cultural Responsiveness Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Nice To Haves

Bachelor’s degree in a clinically related field; health informatics or computer science or equivalent
Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 90 days of final training. Maintain required Epic certification for appropriate role.
Previous experience in the training, build, and/or support of our electronic health record suite
Ability to take simple assignments and successfully complete in timely fashion.
Works as change advocate for the organization, showing flexibility as priorities change.
Keeps the patient at the center of focus for all tasks.

Responsibilities

Provides solutions to a variety of basic technical problems requiring analysis of multiple factors.
Responsible for analyzing, implementing, modifying, and installing low-complex system build in different operational environments.
Learns operational and technical workflows.
Creates technical specifications, testing plans, and other documentation as defined.
Collecting technical specifications, testing plans, and other documentation as defined.
Assists with testing and supporting system upgrades and improvements.
Understands and performs basic impact analysis functions and remediation.
Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows basic correction steps.
Adheres to system standards and best practices.
Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS.
Accepts alternate assignments, as required to fulfill business needs.