Application Administrator

SS&C Technologies•Remote - Florida, US, MA

1d•$70,000 - $80,000•Remote

About The Position

This is an exciting opportunity for a skilled individual to work in a fast-paced environment with leading-edge technology and be part of a dynamic team supporting SS&C’s SaaS offerings. The Application Administrator will use his/her creativity and technical expertise to coordinate and execute all activities related to Production environments, including scripting automation, monitoring, response, and troubleshooting.

Requirements

Excellent understanding and working knowledge of Windows and/or Linux operating systems
Working knowledge of Encryption tools such as PGP, GPG, and GNU
Knowledge of scripting technologies and/or willingness to learn

Nice To Haves

BS or MS Degree in Computer Science or similar degree
Some professional experience or a prior internship
Team player - Recognizes the bigger picture and understands the value of teamwork
Excellent communication skills, written and verbal
Any knowledge of the VAX VMS Operating Systems is a major plus
Any knowledge of Kubernetes and/or Container technologies is a major plus
Experience supporting complex internal and client facing environments is a major plus
Experience with troubleshooting Microsoft products and protocols is a plus
Experience working with enterprise applications is a plus
Self-starter
Strong problem-solving skills
Highly dependable
Consistently follow through and deliver on commitments
Maintain a positive attitude
Professional and possess excellent interpersonal and written communication skills
Want to work with cloud computing
Passionate about technology
Desire and ability to learn new things fast
Ability to think on your feet
Want to be part of an efficient and effective team

Responsibilities

Provide first level technical support for various SS&C hosted applications to ensure uptime and service level objectives are met
Ensure SS&C’s operations, such as application job scheduling and server operations work properly and meet business and client expectations
In the event of an incident or failure, participating in repair and restoration of processing and systems availability in coordination with other departments to achieve a normal operational status
Lead or assist root cause analysis efforts and work with others to prevent future recurrences
SFTP server configuration and troubleshooting
Monitor application availability and performance
Work with peers and customers to troubleshoot infrastructure, application, database, and network related issues
Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
Participate in 24x7 escalation/rotation support as part of the larger team
Support new virtual and cloud solutions that improve SS&C service offerings
Ensure change management procedures are followed in a timely manner
Participates in the creation and maintenance of relevant documentation
Participates in Disaster Recovery validation scenarios