Application Administrator

RBC • Toronto, ON

7d • Onsite

About The Position

City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a US-based subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. This opportunity is within CNB’s Residential Lending division. This team is executing an exciting strategy to build an industry leading mortgage lending offering servicing US-based RBC clients. We seek an experienced Application Administrator to ensure superior software and systems delivery. The Application Administrator will support one or more applications and the associated technical environment. The Application Administrator is an experienced, fully proficient professional with full understanding and in-depth knowledge of business application support activities, infrastructure management, and project delivery considerations.

Requirements

• Minimum 8 years of IT experience
• Minimum 5 years in Application Administration
• Minimum 5 years of experience with Microsoft Office, Project, and SharePoint.
• Knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.

Nice To Haves

• Knowledge of Windows and/or Linux/UNIX server operating systems and environments.
• Knowledge of scripting and script automation
• Knowledge of SQL and/or Oracle databases.
• Ability to write SQL queries.
• Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred
• Interface, API, workflow and job controller set up and support experience preferred.

Responsibilities

• Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.
• Provide technical assistance to projects.
• Manage application compliance activities (e.g. security assessments, access attestations, etc.)
• Incident and Problem Management including during and post-incident analysis.
• Researching and implementing new technology per project and support needs
• Set-up and support of workflow and job scheduler software
• Set-up, administration and support of interfaces and APIs
• Middleware configuration, administration and support
• Application environmental set-up, administration and support
• SLA management and reporting for applications
• Application support, issue management and escalation
• Vendor, T&I and business user liaison
• Disaster Recovery planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.
• May use specialist knowledge in one or several applications and supporting environment
• Will understand application use and access
• Will assist with the Technology Lifecycle Management Program for technology asset management.

Benefits

• Network and build lasting relationships with colleagues from diverse backgrounds from across North America.
• Leaders who support your development through coaching and learning opportunities
• Work in a dynamic, collaborative, progressive and highly performing team
• Ability to make a difference and lasting impact.
• Enjoy a comfortable work environment with the option to dress casually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed