Applicant Review Specialist (Temporary Employment)

Housing Authority of Baltimore City•Baltimore, MD

4h•Onsite

About The Position

This position supports the activities of the Admissions Department and is responsible for eligibility screening activities and updating waitlists for new and transfer applicants for public housing. The HABC Admission & Leasing Department is responsible for centrally managing the waiting list for all HABC sites. HABC sites include all HABC owned and managed sites, privately managed sites, and PBRA (privately owned) site. All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Requirements

One year certificate from a college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Availability to work some evenings and weekends as needed.
Successful completion of a prescreening investigation, including verification of employment history and education credentials.

Responsibilities

Updates applicant waitlist records.
Conducts applicant screening tasks related to verification of preference and family information, income determination and calculation, credit checks and criminal background checks for new applicants.
Completes EIV screening for new applicants.
Performs third-party verifications of information related to eligibility determination, including contact with employers, community agencies, schools, etc.
Directs applicants in securing required documentation of eligibility determination factors.
Maintains complete and accurate applicant folders.
Makes preliminary eligibility determinations.
Maintains current applicant information in the Ready Pool.
Works with Asset Management staff concerning the status of applicant screening and updates.
Processes timely background checks for applicants, additions to the lease and applicable household members.
Communicates in writing and orally with applicants, residents, HABC staff, outside entities (e.g. social service agencies) related to application processing activities. Communication requires the preparation of necessary correspondence (e.g. letters, memoranda, e-mails, etc).
Tracks the movement of applicant files between the Admissions Department and HABC sites.
Communicates with HABC sites regarding applicant status, final eligibility determination and unit acceptance and refusal.
Updates applicant statuses based on referral outcomes. Verifies good cause refusals.
Communicates with owners, managers, and site staff during eligibility, referral and leasing processes.
Prepares basic status reports to update Admissions Manager and Lead Applicant Review Specialist on caseload and work progress.
Completes data entry related to application intake, screening and application updates including but not limited to use of the applicant portal, waiting list and public housing occupancy software modules.
Provides staffing and support for the admissions front desk, including application/update intake, assisting applicants in completing applications/updates, and addressing any questions applicants may have.
Provides telephone coverage as needed for the Admissions Department.
Attends required trainings and meetings.
Oral Presentation to applicants and owners/managers
Facilitate Pre/Post Occupancy Trainings on behalf of Admission & Leasing
Performs other related duties as assigned