Appliance Area Manager (Peoria)

Sherman & Company•Peoria, IL

6d•Onsite

About The Position

Sherman's is seeking an Appliance Area Manager for their Peoria, IL store. This is a hands-on role where you will lead and develop a high-performing Appliance Sales team focused on delivering great customer experiences. You will coach employees, support customers, collaborate with other departments, and occasionally run the store as Manager-on-Duty. The company prides itself on its family values and a "Not Normal" approach to retail, emphasizing community, integrity, and passion. The ideal candidate will have a values-based leadership style, lead with energy, ownership, and integrity, and believe in a balance of accountability and support. You will coach, develop, and bring out the best in people, while also engaging directly with customers and setting the pace on the sales floor.

Requirements

Values-based leadership style.
Lead with energy, ownership, and integrity.
Believe accountability and support can coexist.
Coach, develop, and bring out the best in people.
Enjoy the action of the sales floor.
Ability to lead a team while working directly with customers.
Ability to set the pace on the sales floor.
Ability to have honest conversations quickly.
Ability to help people grow.
Ability to stay positive and focused on busy Saturdays.
Ability to solve problems.
Approachability, supportiveness, and team-orientation.
Ability to balance customer issues, coaching, selling, merchandising, and Manager-on-Duty responsibilities.
Lead by example instead of just delegating.
Provide clear expectations, honest feedback, and accountability.
Build relationships with customers and teammates.
Solve problems instead of avoiding them.
Be expected to grow, develop, and keep learning.
Have ownership over department's energy, standards, and results.
Pre-employment background check required.

Responsibilities

Lead and develop a high-performing Appliance Sales team.
Deliver great customer experiences.
Coach employees in real-time.
Support customers and solve problems.
Collaborate with other departments.
Occasionally run the store as Manager-on-Duty.
Set the tone for the energy in the building.
Jump in to help customers.
Hold high standards while being approachable, supportive, and team-oriented.
Handle customer issues, coaching conversations, selling, and merchandising needs.
Create energy, develop people, hold high standards, and lead by example.
Stay involved with customers and day-to-day sales.