Appliance and Refrigeration Repair Technician

Transformco • Sallisaw, OK

3d • Onsite

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. Technicians travel to multiple homes each day and may service refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on quality, efficiency, and consistently delivering an excellent customer experience, including offering value-added solutions to help make customers’ homes cleaner, more comfortable, and protected.

Technicians maintain and organize their company truck and help manage parts efficiently. Sears provides a company vehicle, uniforms, specialty tools, a mobile phone, and an app for technical support and paperwork. The company also offers training, peer mentoring, cross-training, and opportunities for career advancement. The hourly base rate is $18–$30, depending on experience, certification, and location, with opportunities for performance bonuses and sales incentives.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including the use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical text to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills.
• Ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently lift, carry, push, or pull 50 pounds; and occasionally lift, carry, push, or pull 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, which may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Perform repairs with high levels of quality and efficiency.
• Consistently deliver an excellent customer experience that exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized.
• Help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan; prorated throughout the plan year.
• Opportunity to contribute to a 401(k) plan, with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunities to earn performance bonuses and sales incentives.
• Year-round work.
• Training through Sears Technical Institute.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and an app providing technical support and eliminating paperwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED