Appliance and Refrigeration Repair Technician
About The Position
Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. The role involves traveling to multiple homes each day and working on appliances such as refrigerators, washers, dryers, dishwashers, and microwaves. Technicians are expected to deliver high-quality, efficient repairs and an excellent customer experience, while offering solutions that help customers keep their homes clean, comfortable, and protected. Technicians maintain and organize a company truck, manage parts efficiently, and use a smartphone and company-provided technical tools and resources. The position offers year-round work, training, peer mentoring, and opportunities for career advancement and additional earnings through performance bonuses and sales incentives.
Requirements
- High school diploma or general education degree.
- EPA Type I or EPA Universal certification.
- Mechanical knowledge and aptitude, including use of testing and repair tools.
- Ability to follow directions and processes for quality workmanship.
- Ability to use a smartphone, including for part ordering.
- Successfully pass a background and drug screen.
- Valid driver’s license for the state or states in which the employee works.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
- Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
- Excellent verbal and written communication skills, including ability to read, write, and speak English.
- Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently do so with up to 50 pounds; and occasionally do so with up to 100 pounds.
- Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
- Ability to occasionally reach above shoulder level.
- Ability to drive a vehicle with automatic transmission.
Nice To Haves
- Experience repairing and diagnosing a variety of home appliances.
Responsibilities
- Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
- Deliver an excellent customer experience that consistently exceeds expectations.
- Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
- Keep the company truck well-maintained and organized, and help manage parts efficiently.
- Perform other duties as assigned.
Benefits
- Hourly base rate of $18–$30, depending on experience, certification, and location.
- Comprehensive medical, dental, and vision benefits.
- Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan, prorated throughout the plan year.
- Opportunity to contribute to a 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
- Opportunities to earn performance bonuses and sales incentives.
- Year-round work.
- Training through the Sears Technical Institute.
- Onboarding buddy and peer mentor technicians.
- Career advancement and cross-training opportunities.
- Company-provided vehicle, uniforms, specialty tools, mobile phone, and technical-support app.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
