Appliance and Refrigeration Repair Technician

Transformco • Campbellsville, KY

5d • Onsite

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances at customers’ homes. Technicians travel to multiple homes each day and may work on refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on completing repairs with quality and efficiency, providing an excellent customer experience, and offering value-added solutions. Technicians also maintain and organize their company truck and help manage parts. The position includes company-provided transportation, tools, uniforms, a mobile phone, and a technical-support app, as well as training, peer mentoring, and opportunities to advance and cross-train.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Ability to follow directions and processes to ensure quality workmanship.
• Ability to use a smartphone, including for parts ordering.
• Successfully pass a background check and drug screen.
• Valid driver’s license for the state or states in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written text to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills, including the ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently do so with up to 50 lbs; and occasionally do so with up to 100 lbs.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above the shoulder.
• Ability to drive an automatic-transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver a consistently excellent customer experience that exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Hourly base rate of $18–$30, depending on experience, certification, and location.
• Medical, dental, and vision benefits, with an employer-paid health care subsidy of up to $4,000 annually toward eligible dependent-tier medical coverage.
• Opportunity to contribute to a 401(k), with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work and cross-training opportunities.
• Training through Sears Technical Institute and peer mentoring, including an onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and technical-support app provided.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED