Appliance and Refrigeration Repair Technician

Transformco•Weatherford, TX

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair a variety of home appliances in customers’ homes. Technicians travel to multiple homes each day and work to deliver high-quality, efficient repairs and consistently excellent customer experiences. Appliances may include refrigerators, washers, dryers, dishwashers, and microwaves. The role also involves offering customers value-added solutions, maintaining and organizing the company truck, and managing parts efficiently. Sears provides training, peer mentoring, opportunities to cross-train and advance, and equipment including a company vehicle, uniforms, specialty tools, a mobile phone, and an app for paperwork and technical support. The position offers an hourly base rate of $18–$30, depending on experience, certification, and location, with opportunities for performance bonuses and sales incentives.

Requirements

  • High school diploma or general education degree.
  • EPA Type I or EPA Universal certification.
  • Mechanical knowledge and aptitude, including use of testing and repair tools.
  • Ability to follow directions and processes for quality workmanship.
  • Ability to use a smartphone, including for part ordering.
  • Successfully pass a background check and drug screen.
  • Valid driver’s license for the state or states in which the employee works.
  • Ability to travel up to 100%.
  • Ability to work variable and flexible hours, including required overtime.
  • Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
  • Excellent verbal and written communication skills; ability to read, write, and speak English.
  • Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently handle up to 50 lbs; and occasionally handle up to 100 lbs.
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
  • Ability to occasionally reach above shoulder.
  • Ability to drive an automatic transmission vehicle.

Nice To Haves

  • Experience repairing and diagnosing a variety of home appliances.

Responsibilities

  • Drive to multiple customer homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
  • Deliver a consistently excellent customer experience that exceeds expectations.
  • Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
  • Keep the company truck well-maintained and organized, and help manage parts efficiently.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled under the Transform Health and Welfare Plan; prorated throughout the plan year.
  • 401(k) plan with employer match of 100% on the first 3% of salary contributed before tax.
  • Opportunity to earn performance bonuses and sales incentives.
  • Year-round work.
  • Expert training through Sears Technical Institute.
  • Onboarding buddy and mentor technicians.
  • Career advancement and cross-training opportunities.
  • Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app for paperwork and technical support.
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