Appliance and Refrigeration Repair Technician - Full & Part Time
About The Position
Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to travel to customers’ homes, diagnose and repair home appliances, and provide a consistently excellent customer experience. Repairs may involve refrigerators, washers, dryers, dishwashers, and microwaves. Technicians also offer value-added solutions to help customers make their homes cleaner, more comfortable, and protected, while maintaining and organizing their company truck and managing parts efficiently. Other duties may be assigned. The role offers an hourly base rate of $18–$30, depending on experience, certification, and location. Sears provides training, peer mentoring, opportunities for career advancement and cross-training, and tools and equipment including a company vehicle, uniforms, specialty tools, a mobile phone, and an app for paperwork and technical support. Technicians may also earn performance bonuses and sales incentives.
Requirements
- High school diploma or general education degree.
- EPA Type I or EPA Universal certification.
- Mechanical knowledge and aptitude, including the use of testing and repair tools.
- Ability to follow directions and processes for quality workmanship.
- Ability to use a smartphone, including for part ordering.
- Successfully pass a background and drug screen.
- Valid driver’s license for the state(s) in which the employee works.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
- Ability to read, understand, and apply written technical material to answer questions, solve problems, and complete job tasks.
- Excellent verbal and written communication skills; ability to read, write, and speak English.
- Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently handle up to 50 lbs; and occasionally handle up to 100 lbs.
- Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
- Ability to occasionally reach above shoulder level.
- Ability to drive an automatic-transmission vehicle.
Nice To Haves
- Experience repairing and diagnosing a variety of home appliances is preferred.
Responsibilities
- Drive to multiple customers’ homes daily to diagnose and repair home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
- Deliver an excellent customer experience that consistently exceeds expectations.
- Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
- Keep the company truck well-maintained and organized, and help manage parts efficiently.
- Perform other duties as assigned.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Employer-paid health care subsidy for eligible employees enrolled in dependent-tier medical coverage, up to $4,000 annually, prorated throughout the plan year.
- Opportunity to contribute to a 401(k) with an employer match of 100% on the first 3% of salary contributed before tax.
- Opportunity to earn performance bonuses and sales incentives.
- Year-round work.
- Training through Sears Technical Institute.
- Onboarding buddy and mentor technicians.
- Career advancement and cross-training opportunities.
- Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
