Appliance and Refrigeration Repair Technician

TransformCo • Sparks, NV

33d • $18 - $30

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to travel to customers’ homes, diagnose and repair a variety of home appliances, and deliver high-quality, efficient service. Appliances may include refrigerators, washers, dryers, dishwashers, and microwaves. Technicians provide excellent customer experiences and value-added solutions that help make customers’ homes cleaner, more comfortable, and protected. The role also involves maintaining and organizing a company truck and managing parts efficiently.

The position offers an hourly base rate of $18–$30, depending on experience, certification, and location. Sears provides training, peer mentoring, opportunities for career advancement and cross-training, and tools and equipment including a company vehicle, uniforms, specialty tools, mobile phone, and an app for technical support and paperwork. Additional earning opportunities include performance bonuses and sales incentives. The role requires travel to customer homes, variable and flexible hours, and required overtime.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including the use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for parts ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state(s) in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills; ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently handle up to 50 pounds; and occasionally handle up to 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder level.
• Ability to drive an automatic-transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions that help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward the cost of dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan; prorated throughout the plan year.
• 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work and cross-training.
• Expert training through Sears Technical Institute.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and an app providing technical support and eliminating paperwork.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED