Appliance and Refrigeration Repair Technician
About The Position
The Appliance and Refrigeration Repair Technician travels to customers’ homes to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on performing quality, efficient repairs and consistently delivering an excellent customer experience. Technicians provide value-added solutions to help customers keep their homes clean, comfortable, and protected, while maintaining and organizing a company truck and managing parts efficiently. Sears Home Services offers hourly base pay of $18–$30, depending on experience, certification, and location. The company provides training, peer mentoring, career advancement and cross-training opportunities, year-round work, and company-provided equipment and resources. Technicians may also earn performance bonuses and sales incentives.
Requirements
- High school diploma or general education degree.
- EPA Type I or EPA Universal certification.
- Mechanical knowledge and aptitude, including use of testing and repair tools.
- Ability to follow directions and processes to produce quality workmanship.
- Ability to use a smartphone, including for ordering parts.
- Must successfully pass a background check and drug screen.
- Valid driver’s license for the state(s) in which the employee works.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
- Ability to read, understand, and apply technical written text to answer questions, solve problems, and complete job tasks.
- Excellent verbal and written communication skills, including the ability to read, write, and speak English.
- Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently handle up to 50 lbs; and occasionally handle up to 100 lbs.
- Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
- Ability to occasionally reach above shoulder level.
- Ability to drive an automatic transmission vehicle.
Nice To Haves
- Experience repairing and diagnosing a variety of home appliances is preferred.
Responsibilities
- Drive to multiple customers’ homes daily to diagnose and repair home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
- Deliver an excellent customer experience that consistently exceeds expectations.
- Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
- Keep the company truck well-maintained and organized, and help manage parts efficiently.
- Perform other duties as assigned.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Eligible employees may receive up to $4,000 annually toward the cost of dependent-tier health coverage, prorated throughout the plan year.
- 401(k) plan with employer matching of 100% on the first 3% of salary contributed before tax.
- Opportunity to earn performance bonuses and sales incentives.
- Expert training through Sears Technical Institute.
- Onboarding buddy and mentor technicians.
- Career advancement and cross-training opportunities.
- Company vehicle, uniforms, specialty tools, mobile phone, and an app providing technical support and reducing paperwork.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
