Appliance and Refrigeration Repair Technician

TransformCo•Sacramento, CA
•$18 - $30

About The Position

The Appliance and Refrigeration Repair Technician drives to multiple customers’ homes each day to diagnose and repair a variety of household appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on high-quality, efficient repairs and consistently delivering an excellent customer experience. Technicians also provide value-added solutions to help make customers’ homes cleaner, more comfortable, and protected. Technicians keep their company truck maintained and organized and help manage parts efficiently. Sears provides a company vehicle, uniforms, specialty tools, a mobile phone, and an app with technical support and paperwork functionality. The position includes year-round work, training, peer mentoring, and opportunities for career advancement, cross-training, performance bonuses, and sales incentives. The stated hourly base rate is $18–$30, depending on experience, certification, and location.

Requirements

  • High school diploma or general education degree.
  • EPA Type I or EPA Universal certification.
  • Mechanical knowledge and aptitude, including use of testing and repair tools.
  • Ability to follow directions and processes for quality workmanship.
  • Ability to use a smartphone, including for part ordering.
  • Successfully pass a background check and drug screen.
  • Valid driver’s license for the state(s) in which the employee works.
  • Ability to travel up to 100%.
  • Ability to work variable and flexible hours, including required overtime.
  • Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
  • Excellent verbal and written communication skills, including ability to read, write, and speak English.
  • Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently handle up to 50 lbs; and occasionally handle up to 100 lbs.
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
  • Ability to occasionally reach above the shoulder.
  • Ability to drive an automatic-transmission vehicle.

Nice To Haves

  • Experience repairing and diagnosing a variety of home appliances.

Responsibilities

  • Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
  • Deliver an excellent customer experience that consistently exceeds expectations.
  • Provide customers with value-added solutions that help make their homes cleaner, more comfortable, and protected.
  • Keep the company truck well-maintained and organized, and help manage parts efficiently.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier medical coverage, prorated throughout the plan year for eligible employees.
  • 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
  • Opportunity to earn performance bonuses and sales incentives.
  • Year-round work.
  • Training through Sears Technical Institute.
  • Onboarding buddy and mentor technicians.
  • Career advancement and cross-training opportunities.
  • Company vehicle, uniforms, specialty tools, mobile phone, and an app with technical support.
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