Appliance and Refrigeration Repair Technician

Transformco•Omaha, NE

20d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to travel to customers’ homes, diagnose and repair a variety of home appliances, and provide a consistently excellent customer experience. Appliances may include refrigerators, washers, dryers, dishwashers, and microwaves. Technicians provide value-added solutions, maintain and organize their company truck, and help manage parts efficiently. The role includes training, peer mentoring, opportunities to cross-train and advance, and the potential to earn performance bonuses and sales incentives.

Requirements

High school diploma or general education degree.
EPA Type I or EPA Universal certification.
Mechanical knowledge and aptitude, including the use of testing and repair tools.
Ability to follow directions and processes for quality workmanship.
Ability to use a smartphone, including for part ordering.
Successfully pass a background check and drug screen.
Valid driver’s license for the state(s) in which you work.
Ability to travel up to 100%.
Ability to work variable and flexible hours, including required overtime.
Ability to read, understand, and apply written technical material to answer questions, solve problems, and complete job tasks.
Excellent verbal and written communication skills; ability to read, write, and speak English.
Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently do so with 50 lbs; and occasionally do so with 100 lbs.
Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
Ability to occasionally reach above the shoulder.
Ability to drive an automatic-transmission vehicle.

Nice To Haves

Experience repairing and diagnosing a variety of home appliances.

Responsibilities

Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
Deliver an excellent customer experience that consistently exceeds expectations.
Provide customers with value-added solutions that help make their homes cleaner, more comfortable, and protected.
Keep the company truck well-maintained and organized, and help manage parts efficiently.
Perform other duties as assigned.

Benefits

Hourly base rate of $18–$30, depending on experience, certification, and location.
Comprehensive medical, dental, and vision benefits.
Additional employer-paid health care subsidy for eligible dependent-tier medical plan enrollment, up to $4,000 annually, prorated throughout the plan year.
Opportunity to contribute to a 401(k), with an employer match of 100% on the first 3% of salary contributed before tax.
Opportunity to earn performance bonuses and sales incentives.
Year-round work.
Expert training through Sears Technical Institute.
Onboarding buddy and mentor technicians.
Career advancement and cross-training opportunities.
Company-provided vehicle, uniforms, specialty tools, mobile phone, and technical-support app.