Appliance and Refrigeration Repair Technician

TransformCo • Melville, NY

18d • $18 - $30

About The Position

The Appliance and Refrigeration Repair Technician travels to customers’ homes to diagnose and repair home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on high-quality, efficient repairs and consistently delivering an excellent customer experience, including value-added solutions that help customers keep their homes clean, comfortable, and protected.

Technicians maintain and organize a company truck and help manage parts. Sears provides training, peer mentoring, opportunities to cross-train and advance, and equipment including a company vehicle, uniforms, specialty tools, a mobile phone, and an app with technical support and part-ordering capabilities. The position involves travel to multiple homes each day and variable, flexible hours, including required overtime.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including experience using testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for ordering parts.
• Successfully pass a background check and drug screen.
• Valid driver’s license for the state(s) in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written materials to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills, including the ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently handle up to 50 pounds; and occasionally handle up to 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder level.
• Ability to drive an automatic-transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions that help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Hourly base rate of $18–$30, depending on experience, certification, and location.
• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage, prorated throughout the plan year, for eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan.
• Opportunity to contribute to a 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work and cross-training opportunities.
• Training through Sears Technical Institute and peer mentoring from onboarding buddies and mentor technicians.
• Career advancement and cross-training opportunities.
• Company-provided vehicle, uniforms, specialty tools, mobile phone, and an app that provides technical support and eliminates paperwork.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED