Appliance and Refrigeration Repair Technician

Transformco•Columbus, OH

18d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. Technicians travel to multiple homes each day and work on appliances such as refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on high-quality, efficient repairs and consistently excellent customer experiences, including offering customers value-added solutions. Technicians are also responsible for maintaining and organizing their company truck and managing parts efficiently. Sears provides training, peer mentoring, a company vehicle, uniforms, specialty tools, a mobile phone, and an app with technical support.

Requirements

High school diploma or general education degree.
EPA Type I or EPA Universal certification.
Mechanical knowledge and aptitude, including experience using testing and repair tools.
Ability to follow directions and processes for quality workmanship.
Ability to use a smartphone, including for part ordering.
Ability to successfully pass a background and drug screen.
Valid driver’s license for the state or states in which you work.
Ability to travel up to 100%.
Ability to work variable and flexible hours, including required overtime.
Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
Excellent verbal and written communication skills, including the ability to read, write, and speak English.
Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently handle up to 50 pounds; and occasionally handle up to 100 pounds.
Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
Ability to occasionally reach above shoulder.
Ability to drive a vehicle with automatic transmission.

Nice To Haves

Experience repairing and diagnosing a variety of home appliances.

Responsibilities

Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
Complete repairs with high levels of quality and efficiency.
Provide a consistently excellent customer experience that exceeds expectations.
Offer customers value-added solutions to help make their homes cleaner, more comfortable, and protected.
Keep the company truck well-maintained and organized.
Help manage parts efficiently.
Perform other duties as assigned.

Benefits

Hourly base rate of $18–$30, depending on experience, certification, and location.
Medical, dental, and vision benefits.
Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan; prorated throughout the plan year.
401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
Opportunity to earn performance bonuses and sales incentives.
Year-round work and cross-training.
Training through Sears Technical Institute.
Onboarding buddy and mentor technicians.
Career advancement and cross-training opportunities.
Company vehicle, uniforms, specialty tools, mobile phone, and an app providing technical support.