Appliance and Refrigeration Repair Technician

TransformCo • El Paso, TX

2d • $18 - $30

About The Position

The Appliance and Refrigeration Repair Technician travels to customers’ homes to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on efficient, high-quality repairs and consistently delivering an excellent customer experience. Technicians also offer value-added solutions to help make customers’ homes cleaner, more comfortable, and protected.

The position involves maintaining and organizing a company truck, managing parts efficiently, and completing other duties as assigned. Sears provides a company vehicle, uniforms, specialty tools, a mobile phone, and an app with technical support. The role includes training, peer mentoring, opportunities to cross-train and advance, and potential performance bonuses and sales incentives.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Follow directions and processes to produce quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background check and drug screen.
• Valid driver’s license for the state or states in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills, including the ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently handle up to 50 pounds; and occasionally handle up to 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder level.
• Ability to drive an automatic transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Hourly base pay of $18–$30, depending on experience, certification, and location.
• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees, prorated throughout the plan year.
• Opportunity to contribute to a 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunities to earn performance bonuses and sales incentives.
• Year-round work and cross-training.
• Training through Sears Technical Institute.
• Onboarding buddy and technician mentors.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and an app providing technical support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED