Appeals Specialist

Regional Center of the East Bay•Concord, CA

About The Position

The Appeals Specialist represents the Regional Center of the East Bay (RCEB) at mediations and formal fair hearings under the Lanterman Developmental Disabilities Act and Early Intervention Services Act. The role works with Case Management supervisors and Consumer Services leadership on consumer requests for informal meetings, mediation, and fair hearings; coordinates scheduling with support staff; and reviews consumer records to prepare documents, witnesses, and presentations. The Appeals Specialist also reports on due process activities and trains case management staff on the fair hearing process. RCEB is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Alameda and Contra Costa counties.

Requirements

Bachelor of Arts or Bachelor of Science degree in Political Science, Sociology, or Criminology.
Demonstrated experience in a legal environment.
Excellent written and verbal communication skills.
Basic computer skills.
Excellent organizational skills, including the ability to plan a course of action and follow through in a timely manner.
Automobile, valid CDL, and insurance.
Cultural awareness and sensitivity, and the ability to work effectively with culturally diverse populations.

Nice To Haves

Experience in the developmental disabilities system, preferably at a regional center.

Responsibilities

Consult with Case Management supervisors regarding potential consumer requests for fair hearings.
Coordinate with assigned support staff to schedule meetings and hearings.
Interact with the Office of Administrative Hearings, as appropriate.
Review and consult with Case Management supervisors on consumer requests for informal meetings.
Consult with the Director of Consumer Services regarding requests for and responses to mediation.
Review consumer records and prepare documents, witnesses, and presentations for mediation.
Review consumer records and prepare documents, witnesses, and presentations for formal fair hearings.
Provide semi-annual reports to the Director of Consumer Services regarding the nature and outcome of due process activities.
Train case management staff on the fair hearing process.
Perform other activities as assigned.

Benefits

Three weeks of paid vacation and 12 sick days.
14 paid holidays and three floating holidays.
Multiple medical plan options, including Kaiser coverage at 100% employer-paid for the employee.
Dental and vision plans.
CalPERS retirement pension.
Student Loan Forgiveness.
Flexible schedule, if applicable.
Work-at-home schedules, if applicable.
Employee Assistance Program, including mental health care.
Public Service Loan Forgiveness eligibility for qualifying nonprofit employees.