Appeals Specialist

Regional Center of the East Bay•Concord, CA

2d•$89,642 - $132,442

About The Position

The Appeals Specialist represents the Regional Center of the East Bay at mediations and formal fair hearings under the Lanterman Developmental Disabilities Act and the Early Intervention Services Act. The role consults with Case Management supervisors and the Director of Consumer Services on consumer requests and due-process matters, coordinates meetings and hearings, reviews consumer records, and prepares documents, witnesses, and presentations. The specialist also reports on due-process activities and trains case-management staff on the fair-hearing process.

Requirements

Bachelor of Arts or Bachelor of Science degree in Political Science, Sociology, or Criminology.
Demonstrated experience in a legal environment.
Excellent written and verbal communication skills.
Basic computer skills.
Excellent organizational skills, including the ability to plan a course of action and follow through in a timely manner.
Automobile, valid CDL, and insurance.
Cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.

Nice To Haves

Experience in the developmental disabilities system, preferably at a regional center.

Responsibilities

Consult with Case Management supervisors regarding potential consumer requests for fair hearings.
Coordinate with assigned support staff to schedule meetings and hearings.
Interact, as appropriate, with the Office of Administrative Hearings.
Review and consult with Case Management supervisors on consumer requests for informal meetings.
Consult with the Director of Consumer Services regarding requests and responses for mediation.
Review consumer records and prepare documents, witnesses, and presentations for mediation.
Review consumer records and prepare documents, witnesses, and presentations for formal fair hearings.
Provide semi-annual reports to the Director of Consumer Services regarding the nature and outcomes of due-process activities.
Train case-management staff on the fair-hearing process.
Perform other activities as assigned.

Benefits

Three weeks of paid vacation and 12 sick days.
14 paid holidays and 3 floating holidays.
Multiple medical-plan options, including Kaiser at 100% employer-paid for the employee.
Dental and vision plans.
CalPERS retirement pension.
Student Loan Forgiveness.
Flexible schedule, if applicable.
Work-at-home schedules, if applicable.
Employee Assistance Program, including mental health care.
Eligible nonprofit employees may qualify for Public Service Loan Forgiveness after 120 qualifying monthly payments, subject to program requirements.