Apparel Sales Associate - Fairway Styles

Worldwide Golf•Santa Ana, CA

3d•$12 - $20•Onsite

About The Position

Fairway Styles has launched its first physical location! Known for its elevated online experience, this new physical space brings the Fairway Styles aesthetic to life, giving customers a chance to explore premium golf fashion up close and in person. The Apparel Sales Associate will play a key role in delivering a high-touch, boutique-style shopping experience. This role involves engaging customers in meaningful conversations about both golf and fashion, curating outfit suggestions based on customer preferences, and maintaining an expertly merchandised and organized retail environment. The Apparel Sales Associate is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which means putting the customer first and ensuring a memorable and positive customer experience.

Requirements

Ability to spend work time standing or moving about the departments within the store.
Physical activities include bending, stooping, lifting (up to 15 pounds), carrying, walking and/or reaching on a frequent basis.
Ability to work varied hours/days as business dictates, including openness to working weekends.

Nice To Haves

1+ years of experience in apparel sales, retail styling, or customer-facing roles is preferred (entry-level candidates will also be considered!)
Golf knowledge/background is a plus but not required

Responsibilities

Deliver exceptional, personalized customer service that reflects the luxury positioning of Fairway Styles.
Act as a brand ambassador for premium golf apparel lines, staying up-to-date on the latest product launches and fashion trends.
Provide expert styling advice and wardrobe recommendations tailored to individual customer preferences and golf needs.
Ensure that the Fairway Styles space is always visually appealing, well-stocked, and merchandised to brand standards.
Process and manage in-person returns of e-commerce orders with professionalism and efficiency.
Research merchandise availability via computer database; requisitioning merchandise from stockroom and taking inventory of stock where needed.
Maintain database and file shipping/receiving records for the department.
Partner with the corporate marketing team by supporting in-store promotions, campaigns, and content creation initiatives as needed.
Build lasting customer relationships to encourage repeat visits and brand loyalty.
Maintain accurate knowledge of store policies, product features, pricing, and availability.
Once fully trained, recognize and suggest ways to improve processes.
Perform any other duties as assigned by management.