API Solution Lead
About The Position
Guardian is seeking an API Solution Lead to bridge business and technology teams and drive the design, development, and adoption of APIs across the enterprise. The role partners with business leaders, architects, developers, product teams, and external partners to advance Guardian’s API strategy, deliver integrations that create market value, and maintain high-quality APIs. The position helps shape Guardian’s digital ecosystem, accelerate innovation, improve customer experiences, and support strategic partnerships. The successful candidate brings business acumen and technical expertise, aligns stakeholders around a common vision, and influences across a matrixed organization. They will champion API-first thinking, support scalable integration solutions, and work across Agile Release Trains and stakeholder groups. The role is hybrid, requiring three days per week in a Guardian office, with up to 10% travel. Preferred locations are Boston, Massachusetts; Bethlehem, Pennsylvania; New York, New York (Hudson Yards); or another Guardian office based on business needs. The position reports to the leadership team within Guardian’s Digital organization.
Requirements
- Bachelor’s degree or equivalent work experience.
- At least 3 years of experience leading and delivering complex business and technology initiatives, transformational programs, or digital product initiatives.
- Experience working in a SAFe Agile software development environment.
- Strong product management, program management, and process improvement skills.
- Ability to translate business requirements into technical capabilities and customer-focused solutions.
- Experience collaborating with business, technology, architecture, vendor, and product teams to prioritize and manage work across multiple stakeholders.
- Experience using Agile tools, including Jira, Jira Align, and Confluence.
- Strong understanding of API development concepts, integration strategies, and digital ecosystems.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills, including the ability to influence stakeholders at all organizational levels.
- Proven ability to work effectively in a matrixed organization.
- Must be legally authorized to work in the United States without current or future employer visa sponsorship.
Nice To Haves
- Experience supporting enterprise API strategies and governance initiatives.
- Experience working with external technology partners, carriers, or industry organizations.
- Knowledge of insurance, financial services, or benefits administration ecosystems.
- Experience mentoring team members in product management, API development, or Agile practices.
- Familiarity with API implementation, testing, security, deployment, and operational support.
Responsibilities
- Serve as the primary liaison between business and technology teams to align API initiatives with enterprise objectives and customer needs.
- Lead and champion Guardian’s API strategy, partnering across Agile Release Trains and stakeholder groups to drive API adoption and business value.
- Collaborate with business leaders, architects, developers, and product teams to design and deliver scalable APIs that improve customer and partner experiences.
- Support API implementation activities, including testing, configuration, deployment, security considerations, and continuous improvement.
- Monitor API adoption, usage metrics, and customer feedback to identify opportunities for optimization, innovation, and improved user experiences.
- Drive change management, promote API-first thinking, and educate stakeholders about the value and strategic importance of APIs.
- Partner with external vendors, carriers, and industry organizations to advance integration capabilities and align with evolving industry standards.
- Mentor and coach peers and team members and help establish best practices across API development and integration.
Benefits
- May be eligible for annual, sales, or other incentive compensation in addition to salary.
- Guardian describes contemporary, supportive, flexible, and inclusive benefits and resources for eligible full-time employees.
- Skill-building and leadership development opportunities.
- Philanthropic opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
