Apheresis Nursing Supervisor

UChicago Medicine•Chicago, IL

10d•$124,600 - $145,300•Onsite

About The Position

UChicago Medicine is hiring an onsite Apheresis Ambulatory Nursing Supervisor based in the greater Chicagoland area. The supervisor is responsible for administrative and patient care activities in the practice and oversees day-to-day clinical operations, including staff scheduling, patient flow, safety, quality, and patient satisfaction. The role works closely with the Apheresis Facility and Medical Directors, the TCT Program, and Ambulatory Oncology Nursing Leadership. The supervisor oversees compliance with regulatory and accreditation requirements, particularly FACT, GTP, GMP, JCAHO, CAP, and CLIA standards. The position also manages clinical staff and human resources activities, supports patient care and apheresis procedures, develops staff training and competency programs, coordinates audits and procedure development, and leads quality improvement and patient service recovery efforts.

Requirements

Current Illinois RN license.
Bachelor of Science in Nursing.
Five or more years of nursing experience and experience in a leadership capacity.
Experience performing therapeutic and donor apheresis procedures, monitoring patients during treatment, operating apheresis equipment, and ensuring compliance with safety and quality standards.
Excellent verbal and written communication skills.
Demonstrated clinical and/or leadership skills that serve as a role model for subordinates.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Ability to maintain quality-control standards, ensure accuracy and consistency, follow organizational procedures and FACT accreditation requirements, and identify and correct errors.
Strong organizational skills, including prioritizing tasks, managing time, maintaining accurate records, and coordinating responsibilities in a fast-paced environment.
Ability to determine priorities, work independently, and exercise sound judgment.
High degree of initiative and problem-solving ability.
Demonstrated ability to work under pressure.
Maturity and ability to exercise judgment and assume responsibility.
Willingness to learn new systems and processes.

Nice To Haves

MS, MBA, or MHA.
Experience in stem cell transplant/cellular therapy apheresis, therapeutic or dialysis procedures, and FACT accreditation.
Experience with EPIC or another electronic medical record.

Responsibilities

Oversee clinical staff, appropriate staffing, and scope of practice for each position.
Manage direct reports’ human resources activities, including hiring, performance appraisals, competencies, and ongoing performance management.
Provide staffing coverage when the unit is understaffed.
Consult with physicians and advanced practice providers about individual patient care and treatment as needed.
Evaluate patient acuity and care daily and intervene as needed to meet patient and provider needs.
Work with the Apheresis Facility and Medical Directors and oversee quality and safety initiatives.
Evaluate new procedures, programs, and treatment protocols with the Apheresis Facility and Medical Directors and TCT Program, addressing regulatory, compliance, staffing, and equipment needs.
Coordinate and participate in collection facility audits and develop follow-up action reports.
Develop, review, implement, and maintain collection facility standard operating procedures.
Review quality metrics and implement process improvements; represent Ambulatory Nursing and participate in UCMC Practice Councils.
Monitor patient flow and ensure clinical staff assess patients and document findings appropriately in Epic.
Ensure effective communication between nonclinical and clinical practice staff so patients are roomed promptly and clinical questions are addressed.
Collect data on patient metrics, procedural variables, and outcomes for analysis.
Ensure staff attend, participate in, and complete mandatory educational programs and in-services required by JCAHO regulations.
Monitor competency completion and administer competency testing.
Establish training and orientation programs for new clinical personnel, including Medical Assistants, LPNs, RNs, Technicians, Nurse Practitioners, and Physician Assistants.
Coordinate activities with Research Nurses.
Perform therapeutic and donor apheresis procedures as needed to support patient care and operational needs.
Work with Ambulatory Oncology leadership to address patient and physician satisfaction issues.
Contact patients to investigate concerns and collaborate with staff and leadership on patient service recovery protocols.
Review patient educational materials for compliance with UCMC professional and quality standards.
Perform other duties as requested by senior management.