Apartment Service Technician II

Windsor CommunitiesSan Diego, CA
Onsite

About The Position

Position at Windsor Communities Apartment Maintenance Service Tech II | Windsor Mission Valley - San Diego, CA. This site is a mid-rise style apartment community with 305 units on property. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $23.02 - $28.78 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $47,881 - 59,862.

Requirements

  • Minimum of 3 years of experience in apartment maintenance or a related field.
  • Minimum of 2 years of experience in a leadership or supervisory role.
  • Experience ordering supplies, creating purchase orders, and processing invoices.
  • Experience managing, scheduling and overseeing vendors, contractors and suppliers.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance
  • Familiarity with building safety systems including the fire systems (sprinklers/alarms)
  • Ability to use smart devices and property management software for maintaining accurate records and work order completion
  • Advanced knowledge of hand tools and basic power tools
  • Support the company’s values and cultures by providing exceptional service to teammates and residents
  • Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas
  • Site specific certifications such as: EPA Type II preferred or ability to become certified within 90 days of start date
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date
  • Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations

Nice To Haves

  • EPA Type II preferred or ability to become certified within 90 days of start date
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Responsibilities

  • Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
  • Maintain property curb appeal and all pool/spa/fountains.
  • Complete work orders efficiently and ensure they are closed out within 24 hours.
  • Assign work orders as necessary to team members. The system currently utilized is Yardi.
  • Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
  • Work with vendors/contractors to manage the make ready process.
  • Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
  • Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Ensure compliance with all safety regulations and policies.
  • Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Manage and track inventory of maintenance supplies and equipment.
  • Order supplies and create purchase orders as needed with direction from the Service Manager.
  • Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
  • Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
  • Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
  • Work closely with the property management team to identify and resolve maintenance issues.

Benefits

  • 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
  • Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • Cellphone stipend of $40/month, annual shoe/accessory allowance, and tuition assistance.
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