Apartment Resident Relations Specialist - Crosstown Walk + Overlook at Crosstown Walk

AIR Communities•Tampa, FL

6d•Onsite

About The Position

AIR Communities is hiring an Apartment Resident Relations Specialist at Crosstown Walk + Overlook at Crosstown Walk in Tampa, FL. In this role, you will support prospective and current residents throughout the leasing process, conduct community tours, and work toward monthly leasing goals. This opportunity is ideal for professionals with sales and customer service experience who enjoy building relationships and helping people find their next home.

Requirements

At least 1 year of sales and customer service experience, including responsibility for achieving sales goals.
Demonstrated success meeting goals and following a defined sales process.
Strong customer service skills with the ability to address resident needs professionally and effectively.
Availability to work during office hours, which may include weekends and vary by community and season.
Reliable transportation.
Proficiency in reading, writing, and speaking English.

Nice To Haves

Experience within property management, hospitality, retail, restaurant, or other customer-facing environments is preferred.

Responsibilities

Follow AIR's sales process, including prompt follow-up with prospective residents.
Schedule and conduct community tours, helping prospects evaluate whether the community is the right fit for their housing needs.
Consistently meet or exceed monthly leasing goals.
Deliver a professional and responsive experience for current and prospective residents.
Provide leasing support to other AIR communities as needed.
Participate in community marketing efforts.
Maintain compliance with Fair Housing laws and regulations.

Benefits

$24.00-$25.00 per hour, based on skills and experience.
Commissions for new leases and renewals.
25% rent discount at any AIR community.
Option to live onsite or at a nearby AIR community.
Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
401(k) plan with up to 6% employer contribution.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.