Apartment Maintenance Technician - The Westerly on Lincoln
About The Position
UDR, Inc. is seeking a Maintenance Technician to join their team at The Westerly on Lincoln, an apartment community in Marina del Rey, CA. This role focuses on providing excellent customer service and maintenance solutions to residents, aiming for customer happiness and resident retention. The technician will respond to maintenance requests, maintain the community's appearance, ensure units are ready for occupancy, and perform various repair tasks. The position also involves maintaining tools and equipment, providing superior customer service, and adhering to company policies and values.
Requirements
- Maintenance experience in the multi-family, hospitality or similar industry
- Competency in residential plumbing, electrical, appliance repair, painting and drywall
- Customer service experience
- Proficient in the use of modern technology, especially computers and smartphones
- Valid driver’s license and rotating on-call responsibility required
Nice To Haves
- Knowledge of and experience in HVAC and carpentry a plus
- High school or equivalent preferred
- EPA Type II or Universal certification preferred
Responsibilities
- Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
- Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community.
- Ensure that apartments are ready for occupancy as directed by the Service Manager.
- May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
- Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
- Provide superior customer service to internal and external customers.
- Comply with all Company policies and procedures related to employment.
- Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
- Perform other duties as assigned or as necessary.
Benefits
- Company matched 401(k)
- Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
- Company observed holidays
- Discounts to live in our best-in-class communities
- Tuition reimbursement
- Company sponsored events
- Community service days
- Medical, Dental, Vision Plans
- Medical Flexible Spending Account
- Dependent Care Spending Account
- Lifestyle Spending Account
- Supplemental Term Life Insurance
- Voluntary Cancer Insurance
- Supplemental Short-Term Disability Insurance / AD&D Insurance
- Voluntary Long Term Care Insurance
- 401(k) Plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
