Apartment Maintenance Manager - Waterways Village

AIR Communities • Aventura, FL

3d • Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for Waterways Village, an apartment community in Aventura, Florida. The role leads the maintenance team and oversees daily operations, apartment turns, preventive maintenance programs, capital projects, and resident service requests to maintain the community to high standards and support exceptional resident experiences. The manager also oversees vendor relationships and service team operations, communicates maintenance and capital improvement needs to property leadership, ensures timely resolution, and manages the maintenance budget while maintaining quality and customer service.

Requirements

• At least 3 years of technical maintenance and facilities management experience in the multifamily property management industry.
• 1–3 years of experience leading a team in maintenance, facilities, or customer service environments.
• Reliable transportation.
• Ability to work a flexible schedule, including evenings, weekends, and on-call rotations.
• Ability to perform the physical requirements of the position, including moving equipment and machinery.
• Ability to read, write, and speak English.
• Mechanically inclined with strong troubleshooting skills.
• Solution-oriented and practical.
• Self-motivated and dependable.
• Customer-service focused.
• Highly organized and detail-oriented.
• Adaptable and able to thrive in a fast-paced environment.
• Passionate about leading and developing others.

Responsibilities

• Lead and develop the maintenance team.
• Provide exceptional service to residents and fellow team members.
• Manage property maintenance, including vendor relationships, service team operations, preventive maintenance, apartment turns, and resident service requests.
• Communicate maintenance and capital improvement needs to property leadership and ensure timely resolution.
• Ensure compliance with company policies, operating procedures, safety requirements, and environmental standards.
• Manage the maintenance budget while maintaining quality and customer service.

Benefits

• Base pay of $70,000–$73,000 annually plus a 15% target bonus opportunity.
• Monthly customer service satisfaction bonuses of up to $250.
• 100% apartment rent discount on a one-bedroom apartment when living on-site at the community where the employee works.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed