Apartment Maintenance Manager - Waterways Village

AIR Communities•Aventura, FL

4d•$70,000 - $73,000•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for Waterways Village, its apartment community in Aventura, Florida. The manager leads the maintenance team and oversees daily operations, apartment turns, preventive maintenance programs, capital projects, and resident service requests, helping maintain the community to high standards and create exceptional resident experiences. The role also involves managing vendor relationships, communicating maintenance and capital improvement needs to property leadership, ensuring compliance with company policies and safety and environmental standards, and managing the maintenance budget while maintaining quality customer service.

Requirements

At least 3 years of technical maintenance and facilities management experience in the multifamily property management industry.
1–3 years of experience leading a team in maintenance, facilities, or customer service environments.
Reliable transportation.
Ability to work a flexible schedule, including evenings, weekends, and on-call rotations.
Ability to perform the physical requirements of the position, including moving equipment and machinery.
Ability to read, write, and speak English.
Passion for leading and developing others.
Mechanical aptitude and strong troubleshooting skills.
Solution-oriented and practical approach.
Self-motivated and dependable.
Customer-service focus.
Highly organized and detail-oriented.
Adaptability and ability to thrive in a fast-paced environment.

Responsibilities

Lead and develop a maintenance team.
Provide exceptional service to residents and fellow team members.
Manage property maintenance, including vendor relationships, service team operations, preventive maintenance, apartment turns, and resident service requests.
Communicate maintenance and capital improvement needs to property leadership and ensure timely resolution.
Ensure compliance with company policies, operating procedures, safety requirements, and environmental standards.
Manage the maintenance budget efficiently while maintaining quality and customer service.

Benefits

Base pay of $70,000–$73,000 annually, plus a 15% target bonus opportunity.
Monthly customer service satisfaction bonuses of up to $250.
100% apartment rent discount on a one-bedroom apartment when living on-site at the community where the employee works.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.