Apartment Counselor-B4532801

ICL Inc.•New York, NY

66d•Onsite

About The Position

Under the supervision of the Program Administrative Supervisors, the Apartment Counselor will perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting residents to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.

Requirements

Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
Serve as a role model to residents/consumers.
Ability to read and write at least at the secondary school level and to follow written and oral instructions.
Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.
Ability to communicate effectively with staff, consumers/residents, families, and the public.
Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).
Ability to secure and maintain certification for Standard First Aid and CPR.
High school graduate or GED plus one year of related human services experience.
Specialized training or education in human services may be substituted for experience.

Nice To Haves

Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.
Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.
Basic knowledge of routine clinical procedures and medications.
Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.
NYS driver’s license may be required of some assignments.

Responsibilities

Provide hands-on support to residents in the community around daily living skills, community integration, and apartment maintenance.
Immediately report serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors and complete incident reports in accordance with Institute for Community Living policy.
Assist and instruct individuals in attending to personal hygiene, grooming, nutrition, and daily living; ensure that sufficient and appropriate attire is available.
Perform regular inspections inside of the apartment to ensure the safety of residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles.
Communicate with supervisor at the beginning of the work shift and make entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management.
Observe the physical environment and perform housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable, and healing environment for individuals.
Execute emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adhere to program policy on securing the safety and well-being of consumers/residents, staff, and visitors requiring emergency medical care.
Accompany consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.
Assist with ensuring consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments.
Perform cleaning tasks including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and cleaning windows, washers to clean and finish floors.
Move furniture and equipment in connection with cleaning and care functions.
Perform additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns, relocating and moving clients in emergency situations.
Comply with attendance rules and report to work as scheduled and/or required on a regular basis. Must have availability and ability to work beyond the normal schedule as needed.
Attend regular scheduled team and staff meetings and supervision.
Comply with all required in-service training and staff development activities.
Perform other job-related duties that may be assigned.