AOT CASE MANAGER

Lincoln Behavioral Svcs.•Redford, MI

9d•$50,000 - $62,000

About The Position

The AOT Case Manager provides intensive, community-based services to adults with serious mental illness who are subject to Wayne County Probate Court Assisted Outpatient Treatment (AOT) orders. The role coordinates behavioral health, medical, social, housing, vocational, and community support services to promote recovery, psychiatric stability, community integration, and compliance with court-ordered treatment requirements. The case manager serves as a liaison among consumers, treatment providers, the court system, hospitals, law enforcement, family members, and community agencies while adhering to Michigan Mental Health Code requirements. The position provides comprehensive case management, including biopsychosocial assessments, person-centered planning, service coordination, and development and monitoring of Individual Plans of Service. It monitors symptoms, medication adherence, treatment participation, risk, and recovery progress; helps coordinate appointments, referrals, transportation, resources, and benefits; and maintains timely documentation and regulatory compliance. Court responsibilities include monitoring compliance with AOT orders, attending hearings and reviews, preparing court reports, providing testimony and recommendations when requested, and coordinating with court personnel and other stakeholders. The case manager also participates in multidisciplinary care coordination, crisis response, safety planning, and continuity-of-care efforts, including after hospitalization or other critical incidents. The role requires travel throughout Wayne County and surrounding service areas.

Requirements

At least five years of professional experience providing behavioral health services to adults with serious mental illness.
Master’s degree in social work, psychology, or counseling from an accredited college or university.
Full Michigan LARA licensure as an LMSW, LPC, or LLP; employees are responsible for obtaining the supervision required for their respective licensure.
Knowledge of serious mental illness, recovery principles, trauma-informed care, and community behavioral health systems.
Ability to engage individuals with complex psychiatric and psychosocial needs.
Ability to prepare professional reports and present information effectively in court settings.
Ability to assess risk and implement appropriate interventions.
Ability to work independently and collaborate with multidisciplinary teams.
Strong problem-solving, crisis management, and conflict resolution skills.
Ability to maintain confidentiality and comply with HIPAA requirements.
Knowledge of the Michigan Mental Health Code, Community Mental Health systems, Medicaid regulations, and person-centered planning principles.
Strong written, verbal, organizational, and interpersonal communication skills.
Proficiency with electronic health records and Microsoft Office applications.
Ability to travel throughout Wayne County and surrounding service areas.
Valid Michigan Driver’s License with an acceptable driving record under agency policy, including possession of the license for at least three years.
Access to a private vehicle for day-to-day job performance when needed.

Nice To Haves

Experience in Community Mental Health, case management, outpatient treatment, crisis services, inpatient psychiatric settings, or court-ordered treatment programs.
Experience supporting individuals with co-occurring mental health and substance use disorders.
Experience with probate court, forensic mental health, or Assisted Outpatient Treatment programs.

Responsibilities

Complete required trainings and attend internal and external meetings as required.
Report on time as scheduled and at the assigned work location.
Use the Core Elements of Case Management to support quality of care.
Conduct scheduled face-to-face sessions identified in the person-centered plan.
Provide comprehensive case management services to people enrolled in the AOT program.
Complete biopsychosocial assessments, person-centered planning, and ongoing service coordination.
Develop, implement, monitor, and update Individual Plans of Service in collaboration with the client, treatment team, and identified support persons.
Monitor psychiatric symptoms, medication adherence, treatment participation, risk, and recovery progress.
Assist consumers with appointments, referrals, transportation, community resources, and coordination of Medicaid and Medicare benefits.
Maintain compliance with PIHP, Medicaid, MDHHS, CARF, and other applicable requirements.
Complete accurate electronic health record documentation within 24 business hours of service delivery and meet the monthly direct service requirement.
Return client phone messages within 24 business hours.
Use care and caution with agency vehicles, technology, and other agency property.
Monitor participant compliance with Assisted Outpatient Treatment orders.
Attend court hearings, status reviews, and judicial proceedings as required.
Prepare written court reports about treatment engagement, service utilization, medication adherence, risk concerns, and overall progress.
Provide testimony and professional recommendations to the court when requested.
Collaborate with probate court personnel, attorneys, hospitals, law enforcement agencies, and treatment providers.
Report non-compliance concerns, changes in psychiatric status, hospitalization events, and significant risk factors.
Coordinate transitions following hospitalization, incarceration, or other disruptions in treatment.
Complete court-related documentation and communications within required timelines.
Participate in multidisciplinary team meetings and case consultations.
Communicate regularly with care teams, family members, and community partners.
Coordinate crisis intervention services and safety planning as necessary.
Advocate for consumers' rights while balancing court-ordered treatment obligations.
Support recovery-oriented and trauma-informed treatment approaches.
Maintain effective working relationships with community stakeholders and service providers.
Assess and monitor risks related to psychiatric decompensation, hospitalization, homelessness, victimization, and community safety.
Participate in crisis response and coordinate emergency interventions as needed.
Develop and implement safety plans and relapse prevention strategies.
Facilitate continuity of care following psychiatric hospitalization and other critical incidents.
Manage the caseload and meet required timeframes while maintaining quality service delivery and consumer satisfaction.
Perform other duties as assigned.