AOIC Clinic Operations Lead (Onsite)

RTX • Oklahoma City, OK

42d • Onsite

About The Position

The Pratt and Whitney Aftermarket & Sustainment Engineering Oklahoma City Inspection Clinic (AOIC) supports the evaluation of unserviceable military hardware by providing outsourced evaluation, analysis, and technical reporting in alignment with customer-issued Statements of Work (SOWs). The clinic is responsible for the end-to-end management of unserviceable parts and hardware received from government and OEM customers, including intake logistics, evaluation routing, dimensional verification, distress identification, and reverse engineering. Evaluation activities are performed using calibrated hand tools, 3D structured light scanning systems, and other precision measurement equipment to ensure accurate, repeatable results. As the AOIC Clinic Operations Lead, you will be responsible for coordinating with F119 and F135 Engineering, Program Office and Logistics stakeholders, to ensure inspections are completed and documented as agreed. In this role, you will ensure the tracking databases are current, and that accurate reporting of required metrics, such as process efficiency, backlog data, and calculation of clinic savings are consistent with internal and external customer expectations.

Requirements

• Bachelor’s Degree in Engineering or Business, and 8+ years of relevant experience or a Master’s Degree in Engineering or Business and 5+ years of relevant experience.
• Direct experience supporting military programs/customers.
• U.S. Citizenship required due to government contract requirements.
• 10% Travel

Responsibilities

• Vendor & Outsource Management: Coordinate outsource tag-ups, vendor communications, invoice reconciliation, and equipment service/repairs.
• SOW Oversight: Create, manage, and track Statements of Work (SOWs), including EVM deliverables and progress monitoring.
• Metrics & Reporting: Maintain and deliver recurring reports on completed parts, productivity, burn down charts, manpower, CAR storage, and monthly clinic health updates.
• Operations & Projects: Support Digital Thread initiatives, inspection trackers, clinic server administration, new equipment integration, tooling processes, and leadership presentations.
• Process Development: Develop and maintain standard work, system architecture diagrams, process flows, and clinic documentation.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level