AOG Controller

United Airlines•Arlington Heights, IL

6d•$66,500 - $86,616

About The Position

United Airlines’ Technical Operations team supports the maintenance and readiness of its aircraft fleet. The AOG Controller represents Supply Chain at the Arlington Heights Network Operations Center, providing 24/7 logistical operations to process critical material and tooling requests. The role supports out-of-service aircraft and scheduled maintenance workloads, ensuring parts and tools are delivered promptly while maintaining strong performance and interdepartmental cooperation in a high-stress, time-constrained environment.

Requirements

Associate’s degree in Supply Chain, Logistics Control, Business, Operations, Technical studies, or related experience.
At least 1 year of job experience in an airline, logistics, or related field, or related leadership experience.
Knowledge of Logistics Control and Airline Operations.
Microsoft Office application skills, including Excel and PowerPoint.
Strong analytical and communication skills.
Ability to work a 12-hour shift schedule.
Legally authorized to work in the United States for any employer without sponsorship.
Successful completion of an interview.
Reliable, punctual attendance.

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics Control, Business, Operations, Analytics, or related experience.
At least 2 years of job experience in an airline, logistics, or related field, or related leadership experience.
Proficiency in Microsoft Office applications, including Excel and PowerPoint.
Proficiency in database query languages or tools such as SQL and Foundry/Palantir.

Responsibilities

Coordinate end-to-end logistics for parts and tools needed for out-of-service aircraft and scheduled maintenance activities.
Determine transportation methods that provide the best value to United.
Work with Maintenance Control to validate part and tool requirements and identify the best way to acquire them through company inventory or market availability.
Coordinate with Toolrooms and Warehouse Stores personnel to ensure appropriate tools are shipped to support grounded aircraft and scheduled work.
Coordinate the return of tools to their toolroom owners.
Purchase aircraft parts or tooling at the best overall value to support grounded aircraft and scheduled maintenance.
Initiate purchase orders and ensure receipt, payment, and finalization.
Initiate loans of aircraft parts or tools from other airlines to support faster aircraft recovery and operational reliability.
Support other airlines through accommodation sales and loans when inventory allows.
Conduct self-audits to ensure compliance with documented policies and procedures.
Use and understand corporate and government-regulated manuals, including the General Maintenance Manual (GMM) and Illustrated Parts Catalog (IPC).