Adolfo - AOD Counselor

Volunteers of America Northern California & Northern Nevada•Mather, CA

22h•Onsite

About The Position

The AOD Counselor supports the Adolfo Housing Program at VOA Northern California & Northern Nevada’s Mather Community Campus. The role helps ensure the program operates efficiently and compassionately, providing quality services to residents by coordinating program functions and collaborating with Adolfo staff and partner service providers. The position supports participant families and team members, assesses participant needs, and carries out daily program responsibilities in accordance with organizational standards. The Counselor assists clients with development and recovery by explaining program requirements at intake, implementing and updating case plans every 90 days, holding individual sessions twice monthly, facilitating life skills groups three times per week, and making appropriate referrals. Case plans may address substance abuse treatment, mental and physical health services, education, employment, and permanent housing. The role also maintains client records, conducts urinalysis testing as needed, provides crisis intervention, and submits monthly client statistical and status reports. The position contributes to program safety and operations by maintaining daily records, reporting client concerns and infractions, following staffing schedules, providing emergency shift coverage as needed, and adhering to applicable ethical, confidentiality, fire, safety, and health standards. The Counselor also supports staff orientation and training, identifies ongoing training needs, attends meetings and required training, maintains required certifications and health clearances, and continues professional development. The position requires flexibility to work irregular hours and travel between campus and community locations as needed.

Requirements

Registered Recovery Worker qualification is required.
Demonstrated ability to communicate and comprehend oral and written instructions.
Ability to provide services to clients without ethnic or social prejudice.
General knowledge of issues and challenges unique to emancipated former foster youth, homelessness, substance abuse, cultural diversity, and people with disabilities.
Ability to use a range of interventions with clients who have varying needs and levels of functioning.
Flexibility to work irregular hours and willingness to function as a team member.
Computer skills, including Word, Excel, Teams, and Outlook.
Valid California driver’s license and ability to meet the organization’s insurance carrier guidelines.
Must pass required background clearances in accordance with agency, County, State, and federal standards.
CPR/First Aid certification required within 90 days of employment.
Completion and maintenance of all required training and health clearances.
Teamwork, oral and written communication, organizational, analytical, and decision-making skills.
Ability to de-escalate situations and assist residents and staff in emergencies.
Ability to sit, stand, walk, bend, and stoop throughout the workday; occasionally lift and move up to 25 pounds; travel between campus and community locations as needed; and climb stairs as required.

Nice To Haves

Bachelor’s degree in Social Work or a related field preferred.
Certified AOD Counselor qualification and at least three years of experience working in the AOD field preferred.
Specific knowledge and experience with Twelve Step philosophy, addiction and recovery, and dysfunctional family dynamics preferred.

Responsibilities

Coordinate program functions and collaborate with Adolfo staff and partner service providers to provide quality services to residents.
Assess participant needs and provide supportive interaction with participant families and team members.
Complete daily shift logs, incident reports, and behavior alerts as needed.
Communicate with service providers and external county, state, and city program representatives as required.
Provide crisis intervention and respond to client questions and concerns.
Maintain a safe and supportive environment free from ethnic or social prejudice, and follow ethical guidelines and confidentiality laws.
Explain program requirements and regulations to new clients during intake.
Implement and maintain client case plans, updating them every 90 days, to support substance abuse treatment, mental and physical health services, education, employment, and permanent housing.
Conduct individual client sessions twice monthly to monitor case plans.
Facilitate life skills groups three times per week.
Provide referrals as indicated by client case plans.
Maintain client files, including personal data, medical information, progress reports, assessments, and release and referral forms.
Conduct urinalysis testing fairly and without judgment as needed.
Model positive behavior to support clients working toward self-sufficiency.
Submit monthly client statistical and status reports as instructed and by the second day of each month.
Maintain daily program operations in compliance with company policies, and document and report client concerns or infractions affecting program security.
Seek approval for exceptions to standard policy and notify management of potential workflow problems and resource needs.
Follow staffing schedules to ensure adequate and safe coverage, and provide emergency shift coverage as needed.
Train and support the development of new staff; assist with department orientation and training when requested.
Identify ongoing training needs for new and existing staff and report them to management.
Support the development of quality program operations by providing information and assistance.
Maintain knowledge of fire, safety, and health standards to help ensure a safe environment.
Attend staff meetings and assigned training, complete required certifications including CPR and First Aid, and continue self-development.
Perform other reasonably related duties assigned by the Manager.