Part-time Anti-Hunger Program Associate

The Food Research & Action Center•Washington, DC

1d•Remote

About The Position

D.C. Hunger Solutions seeks a highly motivated and skilled individual to join its staff as a Part-time Anti-Hunger Program Associate. Through client outreach, the Part-time Anti-Hunger Program Associate will be responsible for working to increase participation in the Supplemental Nutrition Assistance Program (SNAP) in the District of Columbia. As part of the D.C. Hunger Solutions team, the Part-time Associate will work directly with District residents seeking assistance completing SNAP applications, conducting mid-certification and re-certifications. The Associate will work closely with the SNAP &WIC Outreach Associate to conduct follow-up calls, address SNAP application issues and process SNAP pre-screenings. The ideal candidate must be committed to addressing hunger and poverty in Washington, D.C. Reporting to the Director of DCHS, this position is part-time and is initially set for a three-month agreement, but there is potential for an extension. DCHS operates in a fully remote environment. Candidates must reside in the D.C., Maryland, and Virginia metro area.

Requirements

At least six months of relevant experience working with SNAP clients processing SNAP applications.
Good conceptual, strategic thinking, and creative skills.
Detail-oriented planning and implementation skills.
Willingness to work varied hours.
Demonstrated ability to reach out effectively to families living with low-income and community-based organizations.
Excellent oral and written communications skills.
Demonstrated ability to reach out effectively to families living with low-income and community-based organizations.
Ability to collect, analyze, and report on program data.
Strong organizational skills and the ability to manage several tasks simultaneously.
Excellent interpersonal skills.
Strong team orientation.

Nice To Haves

Lived expertise with hunger or poverty

Responsibilities

Review SNAP applications; conduct interviews with new and existing District SNAP clients; assist with SNAP re-determination status.
Coordinate with SNAP/WIC Outreach Associate D.C. Hunger Solutions on processing SNAP pre-screening applications.
Provide support to Anti-Hunger Program Associate, SNAP and Special Populations on how to integrate the team’s work on SNAP across the District.
Identify and develop opportunities to address and create solutions for SNAP application process in the District.
Record and track District SNAP Client interactions to include pre-application, mid-certification, re-certifications, challenges, questions and concerns.
Assist in the development of solutions to SNAP Application process with SNAP Team.