Annual Giving and Alumni Engagement Coordinator

University of Redlands•Redlands, CA

1d•Onsite

About The Position

The Annual Giving and Alumni Engagement Coordinator provides comprehensive administrative, communications, and programmatic support within Alumni Engagement. Reporting to the Executive Director of Annual Giving and Alumni Engagement, the Alumni Engagement Coordinator collaborates closely with colleagues across Alumni Engagement, Annual Giving, and Major Gifts to support the goals of the Advancement Division. The position will also have some responsibility for requesting updates to websites, developing marketing materials, and event promotions including written and electronic formats. This position requires flexibility to work overtime, including weekends, to support events and activities as needed.

Requirements

High school diploma or equivalent supplemented with two years of additional course work in related fields such as business, secretarial, computer software/word processing and spreadsheet programs including the ability to use database and Microsoft Office software programs.
Three years of administrative support experience or related experience.
Considerable knowledge of administrative procedures, word processing, spreadsheets, and database software programs.
Working knowledge of higher education institutions.
Knowledge of administrative procedures, word processing
Knowledge of English grammar, spelling, and punctuation.
Excellent verbal and written communication skills.
Excellent organizational skills, and detail orientated with high accuracy.
Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.
Effective communication skills: ability to write clearly and concisely.
Effective listening and interpersonal skills.
Demonstrate a high degree of motivation, tact, and diplomacy.
Basic knowledge of record keeping and record retention requirements.
Basic knowledge of mathematics.
Basic research skills.
Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.
Ability to operate standard office equipment.
Knowledge of applicable federal and state laws and regulations.
Understand, interpret, and apply federal and state policies and laws.
Ability to work cooperatively with co-workers, supervisors, and with on and off campus contacts.
Aptitude to learn new and evolving technology.
Ability to recommend appropriate courses of action within established guidelines.
Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
Ability to exercise independent judgment and initiative.
Deliver great customer service.
Ability to work effectively with confidential information.
Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Nice To Haves

Canva preferred

Responsibilities

Assists in planning, marketing, coordinating, and executing Alumni Reunion Weekend and Homecoming and Family Weekend events class reunion events in collaboration with alumni volunteers and Annual Giving.
Assists in planning, marketing, coordinating, and executing regional alumni and community engagement events in collaboration with alumni volunteers, Annual Giving, Major Gifts, Events Services teams.
Performs a variety of clerical duties in support of the department, including preparing check requests, expense and mileage reimbursements, expenditure and revenue transfers, and purchase orders; processes incoming checks and cash for deposits; orders promotional items and office supplies.
Processes and maintains event registration records including entering data into the main university informational database (Colleague Advancement), iModules (software that powers the Alumni Relations website), and the use of various Microsoft Office programs.
Performs a variety of clerical duties in support of the department, including preparing check requests, expense and mileage reimbursements, expenditure and revenue transfers, and purchase orders; processes incoming checks and cash for deposits; orders promotional items and office supplies.
Processes and maintains event registration records including entering data into the main university informational database (Slate), and the use of various Microsoft Office programs.
Assists the Alumni Association Board of Directors by helping to organize the annual retreat, meetings, and Nominations Committee meetings, prepares meeting materials, updates rosters and Board of Directors Handbook.
Uses current IT systems to create new landing pages and update existing pages for Annual Giving and Alumni Engagement websites.
Monitors website content for quality control, and updates web pages as needed.
Utilizes collaborative design tool (Canva preferred) to create and edit collateral, templates, and related marketing materials.
Assists in the execution of meetings and events, including but not limited to room reservations, catering services, audiovisual requirements, vendor management, set-up and clean-up.
Prepares materials for events, including name tags, check-in sheets, decorations, and promotional material.
Provides budget support; monitors and collects budget information.
Supervises student employees; assigns, reviews, coordinates, and prioritizes workload and scheduling.
Oversees implementation of workflow efficiencies and tools that streamline projects and activities.
Creates and oversees the maintenance of policies and procedures for all Alumni Engagement functions.
Provides exceptional communication support with a high degree of tact and technical knowledge; responds to internal and external requests, prioritizes and processes requests accordingly.
Maintains department confidentiality of sensitive data, information, activities, and decisions; adheres to all safety and housekeeping policies and procedures
Acts as primary greeter and initial contact for walk-in traffic and answers phones.
Performs other duties as required or assigned.