Animal Welfare Attendant
About The Position
The Animal Welfare Attendant (AWA) team members are expected to provide and maintain a high standard of daily care, monitoring and feeding almost all the animals housed at the Wake County Animal Center. AWAs are responsible for sanitizing their assigned kennels each morning in the time allotted and providing follow-up care throughout the day. The staff members on the AWA team are also responsible for tasks assigned by the Animal Welfare Manager or Animal Welfare Supervisors, as well as daily tasks that are performed communally. Some examples of communal tasks are: Laundry, Cleaning the animal kitchen, Sweeping, Mopping, Putting away animals after surgery. Some examples of daily assigned tasks are: Deep cleaning supply areas, Deep cleaning the kitchen, Performing animal inventory. The AWAs at WCAC are also adoption counselors throughout our adoption hours, which are normally noon to 6:00 pm. During this time, the AWA staff members may assist customers who are looking for a new addition to their family or searching for their lost pet, answer radio calls from the front desk staff to provide support, and assist foster parents or rescue partners. Due to the large number of kennels and duties to be performed daily, the AWAs work in a fast paced environment where efficiency and effectiveness are of the upmost importance. Also, because the Animal Center is an open-admission facility, the animals that come into the Center may have behavioral or medical issues which require special care, proper and humane animal handling, and recognition of common or infectious animal disease.
Requirements
- Ability to confidently and proactively assess situations and determine the appropriate course of actions within assigned parameters.
- Ability to demonstrate a high degree of accountability.
- Excellent interpersonal skills.
- Ability to build and maintain positive, productive relationships with peers, colleagues and management.
- Excellent customer service skills.
- Ability to work with all types of domesticated animals.
- Ability to work in a fast-paced environment.
- Knowledge of animal handling techniques.
- Ability to work well with others in a stressful environment.
- Self-motivation and proven time management skills.
- Ability to work under general OR constant supervision.
Nice To Haves
- Two years of related animal care experience
- Previous animal shelter experience
Responsibilities
- Provide and maintain a high standard of daily care, monitoring and feeding of animals.
- Sanitize assigned kennels each morning and provide follow-up care throughout the day.
- Perform tasks assigned by the Animal Welfare Manager or Animal Welfare Supervisors.
- Participate in communal tasks such as laundry, cleaning the animal kitchen, sweeping, mopping, and putting away animals after surgery.
- Assist customers during adoption hours (noon to 6:00 pm) who are looking for a new pet or their lost pet.
- Answer radio calls from front desk staff to provide support.
- Assist foster parents or rescue partners.
- Handle animals with special care, proper and humane animal handling, and recognition of common or infectious animal disease.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid holidays
- Paid volunteer time
- Professional development
- Learning and development program
- Employee discount programs
- Wellness programs
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
