Animal Services Technician

City of Waco•Waco, TX
•Onsite

About The Position

Under general supervision, provides daily care and monitoring of animals housed at the City’s Animal Shelter and supports the safe, clean, and efficient operation of the facility. Performs animal handling, feeding, cleaning, enrichment, and basic care; monitors animal health and behavior; maintains accurate records; and provides customer service to the public. Works collaboratively with staff and volunteers to promote animal welfare, maintain facility standards, and support positive outcomes for animals in care. The minimum starting salary is $17.7500, depending on qualifications. Preferred qualifications include a valid Texas Driver's License, a high school diploma or GED equivalent, and some animal care experience.

Requirements

  • High school diploma or GED equivalent (preferred).
  • Some animal care experience (preferred).
  • Valid Texas Driver's License (preferred).

Nice To Haves

  • Some animal care experience.
  • Valid Texas Driver's License.
  • High school diploma or GED equivalent.

Responsibilities

  • Clean and maintain animal housing areas, facilities, equipment, and grounds daily; provide feeding, watering, enrichment, grooming, and other routine animal care.
  • Monitor animals for signs of illness, injury, stress, or behavioral concerns; promptly report changes and administer medications and treatments as directed.
  • Safely handle and move animals of varying sizes, breeds, temperaments, and physical conditions using established animal-handling and safety protocols.
  • Assist with daily shelter operations, including animal intake, movement, adoption, reclaim, foster, and other placement activities as assigned.
  • Provide professional and courteous customer service to residents, adopters, fosters, volunteers, and other visitors; respond to questions and provide information about shelter programs, policies, and procedures.
  • Maintain accurate animal records and documentation; update files and assist with reports, computer entry, and other administrative duties as assigned.
  • Maintain cleanliness and organization of assigned work areas and proactively address animal care, sanitation, and facility needs throughout the workday.
  • Collaborate with staff and volunteers to ensure animals receive timely and consistent care and shelter operations are completed efficiently.
  • Follow established sanitation, disease-prevention, animal-handling, workplace safety, and infection-control protocols.
  • Respond after hours, including holidays and weekends, if required in the event of a departmental or City-wide emergency.
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