Animal Services Supervisor

County of Riverside•San Jacinto, CA

2d•Onsite

About The Position

The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies. This recruitment will remain open until vacancies are filled. The Riverside County Department of Animal Services has an opportunity for an Animal Services Supervisor servicing the San Jacinto Valley Animal Campus. Competitive candidates will have job-related management experience in an animal husbandry program and a working knowledge of disease control protocols. A bilingual skill set, Chameleon Software or other integrated Shelter Case Management Systems is desired but not required. Important Notice: Hours for this position will include early mornings and/or late nights including weekends, events and holidays. On-Call responsibilities are also required. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.

Requirements

Graduation from high school or attainment of a satisfactory score on a G.E.D. test.
Two years of experience, in which one year was in a lead or supervisory capacity, in a public or non-profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility), which included responsibility for the caring, impounding and disposing of animals.
Completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in secretarial sciences, office practices, business education or a closely related field to the assignment.
Three years of clerical experience in a public or non-profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility), which included responsibility for the caring, impounding and disposing of animals.
Possession of a valid California Driver's License may be required.
Lift, carry, push, and pull heavy objects that may weigh more than 50 pounds.
Exposure to injured or upset animals, smells, dander, excrement and assist in humane euthanasia.
Principles and techniques of supervision related to the selection, training, direction, motivation, and evaluation of subordinates.
State and county laws, codes and regulations governing animal control.
Legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and laws.
Causes, symptoms and safe handling of rabid animals.
Legal regulations, reports and procedures for the handling of rabies.
Correct English usage, grammar, spelling, vocabulary, punctuation, format, and style.
Modern office practices and procedures, including preparing correspondence and reports, and filing.
Standard office equipment, including the programming of a variety of material information processing equipment.
The capabilities and applications of information processing equipment.
Various breeds of animals and their care and feeding.
Plan, schedule and direct the work of others employed in animal care and clerical work.
Supervise kennel investigations.
Write comprehensive and detailed reports.
Exercise tact and good judgment.
Develop and maintain working relationships with the public and other governmental agencies.
Gather and present evidence and testify in court.
Work effectively under stressful situations.
Organize and meet deadlines.
Read, comprehend and interpret laws and regulations pertaining to animal control.
Perform complex clerical work involving independent judgment and initiative.
Read and interpret information from charts, graphs and tables.
Gather data and organize it into report format.
Understand and interpret laws, rules, regulations, and written policies and procedures, and apply them to specific situations.
Supervise subordinates.
Care for and safely handle animals so as to avoid injury to persons and animals.

Nice To Haves

An associate's degree or completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in animal husbandry or a closely related field is preferred.
A bilingual skill set, Chameleon Software or other integrated Shelter Case Management Systems is desired but not required.

Responsibilities

Plan, schedule, assign, train, and supervise the activities of the animal care staff including the care of animals, breed recognition, disease control, prosecution of violations of animal control ordinances and laws, and the impounding, releasing, sale, and/or destruction of stray or dangerous animals within a particular geographical area or program function; may act as the Animal Services Manager in the event of his or her absence.
Interpret ordinances, statutes, regulations, and policies to the staff and general public while providing technical assistance in the resolution of difficult field investigations; prepare case files and assemble necessary documentation; may submit and discuss cases with the Animal Services Manager, Deputy Director and legal counsel, as appropriate.
Address questions, complaints and provide conflict resolution management to customers and clients.
Conduct inventory check of animals to ensure all animals are accounted for; check inventory of supplies in warehouse; prepare food and supply orders for department operations; organize supplies.
Handle cash payments for animal services fees; balance and count cash at the close of business and process donations.
Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers and release information into database.
Mark animals for RCAC surgery as needed.
Oversee administration and clerical work of an assigned department unit including, but not limited to, Animal Care Technicians (ACT), customer service, veterinary services, call-centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care and licensing.
Oversee the processing of adoptions, euthanasia requests and intend to comply reports.
May conduct audits on reconciliations, microchip transactions and licensing transactions.
May direct the operation of an animal shelter including feeding, kenneling and the general handling of animals, marketing efforts to encourage redemptions and adoptions of animals, and interviewing and selecting new employees.
Plan and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates; counsel employees in an attempt to resolve grievances and, when necessary, recommend disciplinary action.
May assist the Animal Services Manager with the planning and developing of the Animal Care Program by identifying objectives of animal regulations, preparing policies and standard procedures, and developing overall goals.
Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.
Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups; work cooperatively with other law enforcement groups when joint action is required.
Maintain workload statistics; prepare reports and correspondence concerning the Unit; may set up maintenance schedules for shelter devices required in the performance of animal care duties to ensure that they are kept in safe operating condition.
Review reports and other written materials composed by the staff; conduct and attend various supervisory meetings and conferences with management; may inspect and supervise the maintenance of equipment and vehicles of personnel.
Disaster service worker per county mandate.
May on occasion repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests.