Animal Services Field Supervisor (Sheriff's Office)

Arapahoe County•Centennial, CO

1d•Hybrid

About The Position

Under the general supervision of a Special Operations Lieutenant, this position serves as the immediate supervisor for the Animal Services Program overseeing day-to-day operations, contract management, and personnel and program development. In addition to daily program oversight, this position performs the full range of functions as an Animal Services Officer and is responsible for performing a wide variety of administrative and field duties associated primarily with the enforcement of the Arapahoe County Animal Services Resolution, Colorado Revised Statutes (C.R.S.), and enforcement of codes for any jurisdictions served by contract.

Requirements

Ability to manage, support, and develop staff in all areas of responsibility.
Ability to communicate effectively orally and in writing, as well as follow written and oral instructions.
Knowledge of best practices for animal control and welfare in a comprehensive local government animal services program.
Ability to use discretion and comprehensive reasoning surrounding regulation enforcement and thoroughly document all actions in relation to enforcement and supervisory work.
Knowledge of the techniques used in the handling of domestic and wild animals under conditions stressful to the animal, including animals that may be aggressive, injured, sick or deceased.
Ability to represent Arapahoe County in court proceedings, including preparing necessary documentation and communicating with legal counsel, law enforcement, and district court representatives.
Knowledge of and the ability to interpret and enforce animal control and welfare state and local laws, including knowledge of legal and courtroom procedures.
Ability to operate related office and field equipment.
Ability to successfully complete in-service/mandatory trainings.
Ability to read and understand applicable Federal, State and local laws.
Ability to establish and maintain effective working relationships with Sheriff’s Office personnel, internal/external vendors, other law enforcement officials and the general public.
Ability to communicate effectively in both verbal and written English.
Associate degree or equivalent coursework in animal science, criminal justice, public administration, or related field.
Three (3) years of animal control or code enforcement experience.
Must possess CPR and First Aid certification within the initial status period.
Must possess a valid Colorado “R” Driver’s License.

Nice To Haves

Bachelor’s degree or equivalent coursework in animal science, criminal justice, public administration, or related field.
Supervisory/Lead experience, which includes performance management, coaching, hiring, and/or corrective action.

Responsibilities

Manages the day-to-day operations of the Animal Services program and staff by providing leadership, direction, and technical expertise, as well as ensuring staffing level coverage.
Determines and adjusts job assignments; evaluates and updates procedures; ensures ongoing employee development.
Resolves employee relations issues and ensures adherence to policies and guidelines.
Coaches, supports, and guides staff in making challenging enforcement decisions. Coordinates well with others to develop goals and accomplish both personal and program growth and progress.
Implements strategic goals, develops and coordinates community outreach and resource efforts, drafts and executes contracts and agreements, and invoices for services provided as directed by and in conjunction with the Patrol Special Operations Captain.
Creates a vision or goal for the program and communicates it in a way that motivates others to implement, then moves plans forward toward a specific course of action.
Communicates effectively with a range of stakeholders, to represent ideas, seek input, and take appropriate action. Additionally, coordinates disaster response resources (currently identified as the County Animal Response Team, or CART) under the general direction of the Patrol Special Operations Captain.
Provides support to, and collaborates with, other internal and external agencies such as, but not limited to the Arapahoe County Health Department, the Arapahoe County District Attorney’s Office, Arapahoe County Zoning, neighboring Animal Control Agencies and Animal Shelters, the Department of Agriculture, and other animal welfare/sheltering organizations.
Responds to calls for service regarding public safety concerns and the enforcement of the Arapahoe County Animal Services Resolution.
Handles and maintains control over a variety of animals to include domestic pets, livestock, and wildlife.
Ensures the use of safety procedures and equipment when handling possible aggressive, diseased, injured or deceased animals.
Investigates complaints pertaining to violations of the Animal Services Resolution and takes appropriate action to resolve the violation and/or conflict. Resolutions may include educating or serving warnings, penalty assessments, or summons.
Ensures compliance with dog licensing/rabies vaccination requirements.
Rotates working in the office, as a call taker and dispatcher, receiving calls and complaints.
Evaluates and researches information, educates callers, dispatches and assists other officers out in the field.
Assists the Public, by phone or in person, to answer general animal safety, welfare, and regulation questions.
Investigates animal bites and places suspect animal(s) under quarantine.
Assists the Arapahoe County Health Department with quarantine observations involving animal to human bites or wildlife to animal/human incidents.
Documents through the appropriate data systems all details of a case.
Prepares and submits appropriate court documentation to the court records department.
Provides follow-up with the District Attorney’s office to ensure resolution with cases submitted.
Provides testimony in scheduled court cases.
Performs additional duties as assigned, per the full Animal Services Officer job description, which can be obtained by contacting Sheriff's Office Human Resources.