Animal Services Foster Coordinator

County of Wake, NC•Raleigh, NC

9d•$27 - $43•Onsite

About The Position

The Wake County Animal Center is seeking an outgoing and enthusiastic Animal Services Foster Coordinator to manage the placement of medically needy and behaviorally challenging animals into foster homes. This role involves coordinating foster placements through social media, email, and phone calls, as well as managing administrative tasks such as recruiting foster homes, processing applications, managing Shelter Buddy foster transactions, responding to emails, developing protocols, and participating in off-site events. The position also provides backup for the Transfer Coordinator and directly impacts the shelter's live-release rate and life-saving capabilities. The Wake County Animal Center is an open-admission shelter that handles a large volume of animals annually, working with fosters, volunteers, and rescues to rehome animals.

Requirements

High school diploma or GED
Three years of experience in animal center operations
Valid Driver's License and "safe" driving record
Equivalent education and experience are accepted
Excellent time management skills
Solid interpersonal skills — outgoing, patient, professional, and able to get along well with a variety of people.
Familiarity and knowledge with the care and humane handling of shelter animals, such as dogs, cats, and small critters.
Proficient knowledge of Microsoft Windows and Office, especially Word, Excel, and Outlook, and comfortable learning and using online information systems.
Ability to solve basic problems by considering a full range of options, finding solutions, and making decisions to resolve situations.
Knowledge of social media usage, ways to target community members, and communication and dissemination techniques, including alternative methods to inform and recruit animal fosters via written, oral, and visual media.
Skills in selecting and using training or instructional methods and procedures appropriate for the situation when learning or teaching new things.

Nice To Haves

Two years managing a volunteer and/or animal foster program with 20+ volunteers.
Two years of animal training experience.
Multilingual.

Responsibilities

Coordinate the placement of eligible animals into foster homes using social media, email, and phone calls.
Manage the administrative tasks of the Foster Program, including recruiting foster homes and processing applications.
Manage Shelter Buddy foster transactions.
Respond to emails related to the Foster Program.
Develop and revise protocols and policies for the Foster Program.
Participate in off-site events.
Provide backup for the Transfer Coordinator.
Handle medically and behaviorally challenging animals.
Recruit, train, and coach families in the Foster Program.
Perform administrative work, including data entry and social media management.
Contribute to euthanasia statistics and life-saving initiatives.