Animal Protection and Control Officer - APC - ACO

NOCO HUMANE•Loveland, CO

13d•$26 - $26•Onsite

About The Position

NOCO Humane is an independent nonprofit working to further the compassionate, safe, and responsible relationship between animals and people. NOCO Humane is a trusted, responsive community leader, providing programs and services essential to the high quality of life for animals and people in northern Colorado. The Animal Protection and Control Officer is responsible for enforcing State, County and City codes and ordinances governing animal control functions, including field enforcement, licensing, animals at large, and animal bite investigations. This role also performs the duties of an Animal Control Dispatcher.

Requirements

Minimum of a high school diploma or GED
Minimum of 21 years of age for insurance purposes
Valid Colorado Driver’s License and insurable driving record
Eligibility for commission as an Officer required
One full year of work experience required
Proven work ethics and integrity
Ability to establish and maintain effective and positive working relationships with staff, community partners and citizens.
Ability to remain calm and level headed in stressful and emotional work situations.
Must be able to interact with a wide-variety of clients and provide professional, courteous and ethical customer service at all times.
Emotional intelligence, ethics and integrity skills required.
Sincere interest in the mission of the Organization.
Must be able to exercise discretion and good judgment when dealing with confidential and sensitive information.
Ability to prioritize and coordinate work assignments and multi-task within a busy work environment.
Ability to assess situations and identify options.
Ability to communicate information to the public and coworkers in a concise, clear manner.
Ability and willingness to work in direct contact with and handle animals of all temperaments and in all conditions, including aggressive, injured, ill and deceased required.
Ability to obtain vaccination and euthanasia certification and perform the skills within six months of employment.
Able to read and interpret ordinances.
Computer and basic clerical, writing and math skills required.
Must be comfortable initiating public contact, relaying information, and providing courtroom testimony.
Effective verbal and written communication skills.
Must be able to operate animal control equipment and vehicles and follow safety instructions and expectations.
Ability to be rabies vaccinated, remain current with vaccination and be periodically titer tested.
Ability to maintain an insurable driving record required.
Able to work a flexible schedule including evenings, weekends and holidays as required.
Ability to successfully pass the exam to be Colorado certified as an Animal and Protection Control Officer within three years of employment in position.
Work schedules are regularly 5x8- hour or 4x10-hour shifts (subject to change due to business need), including weekend and holiday shifts.
Living arrangements within 30 miles of Shelter required due to on-call duties.

Nice To Haves

Advanced and completed education in an applicable field of study such as, but not limited to Animal Science, Wildlife Science, Criminal Justice, Criminology, Veterinary Technology a plus.
Previous animal care, animal welfare and/or animal handling experience strongly desired.
Experience reading and interpreting ordinances desired.
Experience prioritizing duties and multi-tasking within a busy work environment.
Previous enforcement or animal control experience a plus, as is previous applicable dispatch experience.
Experience using Chameleon software desired.
Bilingual English/Spanish (speaking, reading, writing and understanding) a plus and includes additional compensation.
Knowledge of animal breeds, behavior, and health is helpful as is experience and skills in handling aggressive or injured animals.
Knowledge of, and ability to use, Chameleon software helpful.

Responsibilities

Investigates reports of animal ordinance violations and conducts follow-up investigations.
Assists citizens with interpretation and understanding of animal ordinances, department procedure and responsible animal ownership.
Issues warnings and legal summonses for violations of animal ordinances as well as testify in court cases relating to animal control ordinance violations.
Maintains accurate logs, reports and statistics of daily activity.
Responds to requests for assistance from jurisdictions and departments as assigned.
Patrols jurisdictions, initiates contact with citizens and animals to ensure compliance with animal control ordinances and the humane treatment of animals.
Represents the Organization and the contracted jurisdictions in a professional, courteous and ethical manner at all times.
Promotes the Organization’s programs, services, and development.
Follows all safety protocols and processes.
Meets safe driving standards and maintains insurable driving record.
Stays abreast of current industry trends, and changes in ordinances/procedures.
Impounds and/or transports domestic and wild animals of differing temperaments.
Vaccinates animals as required.
Completes a minimum of three compensated overnight “on-call” shifts per month.
Performs the duties of a dispatcher and/or assists dispatch by responding to citizens’ calls regarding animal rescue, public safety, the enforcement of animal ordinances and more; assigns and dispatches calls to Animal Protection and Control Officers, oversees Officer location and monitors Officer safety while in the field; appropriately monitors and assigns follow-up calls to Officers.
Maintains confidentiality regarding information relating to clients, the Organization and the department as required.
Meets expectations for attendance and punctuality.
Adheres to Standards of Professional Conduct.
Ensures applicable equipment and work areas are cleaned and maintained.
Performs wildlife capture, rescue, and/or euthanasia as required.