Lovet Happy Valley - Hospital Shift Lead
Aspen Dental•Glendale, AZ
•Onsite
About The Position
This position involves learning and applying leadership and management training skills regarding employee relations, client relations and daily hospital operations. Directly involved in training staff on procedures. Supervisors will take on duties of the Hospital Manager when the Manager is not at the hospital. Administrative duties such as ordering supplies, staff evaluations, and various hospital audits may apply to this role.
Requirements
- Team Leader
- Excellent communication and interpersonal skills
- Empathy for pets, clients, and staff
- Competent Teacher
- Problem Solver
Responsibilities
- Responsible for training staff on all aspects of Kennel, CRS, or Technician roles
- Ensure team is using proper protocols and procedures when handling pets, and working with clients
- Ability to learn and understand hospital flow, client appointment scheduling and employee/doctor scheduling in order to maximize hospital opportunities
- Ability to maintain the hospital’s client service standards
- Organizing and/or participating in all team meetings is required
- Oversight over completion of daily, weekly, or monthly hospital task lists
- A general understanding of hospital financial goals
- This role may be involved in employee scheduling, hospital billing and financial processes, as well as addressing client concerns
Benefits
- 3 weeks of Paid Time Off in your first year
- 7 paid holidays
- Scrub/uniform allowance
- Health, Dental, Vision, and HSA
- Paid parental leave
- Hands on training and mentorship
- Personal and professional development and opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
