Animal Control Bylaw Enforcement- CVRD

Commissionaires Victoria, The Islands And Yukon•Courtenay, BC

4d•Onsite

About The Position

Commissionaires is seeking an Animal Control Officer for the Comox Valley Regional District (CVRD). As Canada's only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more. This role involves enforcing animal control bylaws, patrolling the service area, impounding dogs, selling dog licenses, and responding to animal control complaints. The ideal candidate will have a demonstrated interest in bylaw enforcement and animal control, excellent public interaction skills, and the ability to work independently in various conditions.

Requirements

Must be legally entitled to work in Canada.
Must be able to obtain a Reliability Clearance and be minimum 19 years of age.
Have a demonstrated interest and experience in bylaw.
Be in possession of a valid Class 5 BC Drivers license with a good driving record.
Must be physically fit and able to stand for long periods at a time.
Must be able to work in a range of weather conditions throughout shift.
Must be fluent in the English language - written, verbal and reading skills.
Must have a positive attitude with a professional demeanour, and strong interpersonal skills.
Have excellent attention to detail to fulfill duties and responsibilities and incident report writing.
Have excellent problem solving skills with an ability to handle emergency situations in a calm manner.
Have the ability to work independently and make sound decisions in varying situations.
Have a demonstrated interest and experience in serving the public.

Nice To Haves

Level 1 of the Bylaw Enforcement and Investigative skills certificate, provided by the Justice Institute of BC or equivalent (will be obtained at Corps expense if not already possessed).

Responsibilities

Obtain, or be willing to obtain (at Corps expense), at minimum, Level 1 of the Bylaw Enforcement and Investigative skills certificate, provided by the Justice Institute of BC or equivalent.
Be trained, or willing to be trained to deal with the public on animal control-related matters.
Carry out a minimum of four full patrols of the entire service area including CVRD parks in each calendar week.
Catch and impound dogs that are found to be at large within the service area or without a valid and current dog license.
Ensure the staff proactively sell dog licenses, while on patrol and while attending animal control complaints.
Sell dog licenses at convenient public locations including veterinary clinics, pet stores, and other retail outlets, and include an educational program dealing with responsible dog ownership.
Establish and maintain good working relationships with the CVRD, RCMP and SPCA, pet stores, veterinary clinics, and animal control officers from surrounding areas.
While on duty, or on call, maintain and be in possession of the issued mobile phone at which the animal control officer can be reached and be available at all times concerning complaints with respect to animal control, and respond to such complaints.
Dog control complaints received during office hours are to be acknowledged to the complainant within one hour.
Emergency dog control complaints received by the Contractor, regardless of time or day, will be acknowledged to the complainant immediately and shall be investigated as soon as possible until the situation is resolved and/or secured prior to leaving the scene.
Investigate circumstances of all dog control complaints and interpret applicable laws, regulations, and policies that affect the investigation.
Draft and issue all correspondence necessary to resolve complaints received. With any high profile and/or controversial investigation, the CVRD Manager of Bylaw Compliance should be immediately notified and consulted.
Issue and serve notices of offense and/or MTI tickets and represent the CVRD with court services with respect to the laying of charges.
Assemble and secure any evidence during an investigation and prepare court documentation when necessary to represent the CVRD in court and/or before the board.
Submit all fees collected on behalf of the CVRD on a monthly basis.
Provide written activity reports to the CVRD on a monthly basis.